{"id":11214,"date":"2024-10-11T06:45:21","date_gmt":"2024-10-11T13:45:21","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=11214"},"modified":"2026-07-14T09:58:19","modified_gmt":"2026-07-14T16:58:19","slug":"whirlpool-front-loading-washer-wont-drain-how-to-fix-it-without-a-technician","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/whirlpool-front-loading-washer-wont-drain-how-to-fix-it-without-a-technician\/","title":{"rendered":"Front-loading Whirlpool washer won&#8217;t drain: How to fix it without a technician"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Follow this step-by-step guide to identify and resolve problems that may be preventing your front-load Whirlpool washer from draining.<\/p>\n","protected":false},"author":3,"featured_media":11230,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-14.jpg' attachment='11229' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-10onyq6' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-m23b56lx' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">If your Whirlpool front load washer isn't draining properly, it can be frustrating and may leave your laundry soaking wet. We'll help you identify the cause of this common problem and walk you through the steps to get your washer draining again, so you can keep your laundry routine running smoothly.<\/span>\r\n\r\n[lwptoc numeration=\"romannested\"]\r\n\r\n<span style=\"font-weight: 400;\">If you find out that you need any replacement parts for your appliance<\/span> <span style=\"font-weight: 400;\">while you\u2019re troubleshooting, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400;\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\n\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><strong>Safety precautions<\/strong><\/h2>\r\n<span style=\"font-weight: 400;\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can clearly see and access the interior parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with bare wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your user manual to see if there are specific installation or safety instructions for your part or appliance.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\r\n<\/ul>\r\n<b>Read more: <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/learning-to-love-your-high-efficiency-washing-machine\/\"><b>HE Washer: Learning to Love Your High Efficiency Machine<\/b><\/a>\r\n<h2><strong>Tools and materials needed<\/strong><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\/4 Inch nut driver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flathead screwdriver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Channel-lock pliers<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T25 torx driver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter.\u00a0<\/span><\/li>\r\n<\/ul>\r\n<em><b>Important<\/b><b>:<\/b><span style=\"font-weight: 400;\"> The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.<\/span><\/em>\r\n\r\n<b>Read more: <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/expert-tips-for-using-maintaining-a-washing-machine\/\"><b>Expert tips for using &amp; maintaining a washing machine<\/b><\/a>\r\n<h2><strong>Troubleshooting steps<\/strong><\/h2>\r\n<h3><strong>Step 1: Test the main control<\/strong><\/h3>\r\n<em><b>LIVE VOLTAGE WARNING: <\/b><span style=\"font-weight: 400;\">For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/em>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the washer or turn off the breaker for safety.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a 1\/4-inch nut driver to remove the screws on the back of the top panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the top panel back and lift it off to access the main control unit.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Squeeze the two tabs on the side of the main control to open the cover.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the washer back in, as you\u2019ll be testing live voltage.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set your multimeter to Volts AC (look for a \"V\" with a squiggly line).<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Find the DP2 connection on the main control and test the two black wires for 120 Volts AC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn the washer on, set it to drain and spin, and start the cycle. You should see voltage within a minute after the door locks.<\/span><\/li>\r\n<\/ol>\r\n<span style=\"font-weight: 400;\">If there\u2019s no voltage, the main control needs to be replaced. If there is voltage, cancel the cycle and move on to the next step.<\/span>\r\n<h3><strong>Step 2: Test the drain pump<\/strong><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the washer again.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect the wires from the DP2 connection.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set your multimeter to measure resistance (Ohms, symbolized by an upside-down horseshoe).<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Test the black wires at the DP2 connection for resistance.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you get a reading around 16 Ohms, the drain pump motor is working. If the reading is way off, the drain pump has failed and needs to be replaced.<\/span><\/li>\r\n<\/ol>\r\n<h3><strong>Step 3: Drain water and access the front panel<\/strong><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If there\u2019s water in the tub, use a drain hose to empty it into a bowl or container.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the detergent drawer, then use a T25 Torx driver to take out the screws behind it.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a 1\/4-inch nut driver to remove the screws from the top corners of the user interface panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lift the locking tabs with a flathead screwdriver, disconnect the wires, and set the panel aside.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the flathead screwdriver to remove the door boot spring.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the T25 Torx driver to take out the screws holding the door lock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the screws at the bottom of the front panel with a 1\/4-inch nut driver, then lift the panel off.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the coin catch filter inside the drain pump for any debris like coins or small objects.\u00a0<\/span><\/li>\r\n<\/ol>\r\n<span style=\"font-weight: 400;\">If the filter is clean and water flows out freely, the pump itself may need to be replaced.<\/span>\r\n<h3><strong>Step 4: Check the tub-to-pump hose<\/strong><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use channel lock pliers to remove the spring clamp holding the hose to the bottom of the tub.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look inside the hose and the tub port for any blockages.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If everything looks clear, move on to the drain hose. If it\u2019s clogged, clean it out and reassemble.<\/span><\/li>\r\n<\/ol>\r\n<h3><strong>Step 5: Check the internal drain hose<\/strong><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use channel lock pliers to remove the clamp holding the drain hose to the pump housing.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the entire hose for clogs or kinks.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the hose is clear, the drain pump might be faulty and needs replacing.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you find any blockages or kinks, clean or replace the hose.<\/span><\/li>\r\n<\/ol>\r\n<b>Read more: <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-does-a-front-load-washer-work\/\"><b>How does a front load washer work?<\/b><\/a>\r\n<h2><strong>Additional information<\/strong><\/h2>\r\n<span style=\"font-weight: 400;\">Thank you for reading! We hope this guide helped you get your washer working again.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need replacement parts or some extra help with ordering them, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">, where you can chat with a pro, read our DIY blog and more.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Be sure to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>subscribe to us on YouTube<\/b><\/a><span style=\"font-weight: 400;\"> and follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\">!<\/span>\n\n<em><b>Important<\/b><b>:<\/b><span style=\"font-weight: 400;\"> The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WFW95HEXW. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/span><\/em>\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-pz5sj2']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[8,9],"tags":[753,666,733,2204,222,676,61,670,390,716,2327,121,1284,2337,2312,2338,2326,972],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Front-loading Whirlpool washer won&#039;t drain: How to fix it without a technician<\/title>\r\n<meta name=\"description\" content=\"Follow this step-by-step guide to identify and resolve problems that may be preventing your front-load Whirlpool washer from draining.\" \/>\r\n<meta name=\"robots\" content=\"index, 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