{"id":12164,"date":"2025-03-12T13:17:36","date_gmt":"2025-03-12T20:17:36","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=12164"},"modified":"2026-07-14T10:12:08","modified_gmt":"2026-07-14T17:12:08","slug":"troubleshooting-error-code-3e-on-a-samsung-top-load-washer","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-error-code-3e-on-a-samsung-top-load-washer\/","title":{"rendered":"Troubleshooting error code 3E on a Samsung top load washer"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Getting error code 3E on your Samsung top load washer? This guide explains why and steps to help you fix it to get your washer back!<\/p>\n","protected":false},"author":3,"featured_media":12179,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2024\/10\/2.2.jpg' attachment='12190' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-16to37o' admin_preview_bg=''][\/av_image]\r\n\r\n[av_hr class='default' icon_select='yes' icon='ue808' position='center' shadow='no-shadow' height='50' custom_border='av-border-thin' custom_width='50px' custom_margin_top='30px' custom_margin_bottom='30px' custom_border_color='' custom_icon_color='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' id='' custom_class='' av_uid='av-1bikrj8']\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-m2xj2oy5' admin_preview_bg='']\r\n<!-- wp:paragraph -->\r\n\r\nIs your Samsung top load washer displaying the error code 3E? Don't worry, we've got you covered. This is a troubleshooting problem that you can fix yourself without the need for a costly service call, and we\u2019re here to help!\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\nIf you find out that you need any <a href=\"https:\/\/www.appliancepartspros.com\/samsung-washer-parts.html\">replacement parts<\/a> for your appliance while you\u2019re troubleshooting, you can enter your <a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><strong>model number<\/strong><\/a> at <a href=\"https:\/\/www.appliancepartspros.com\/\"><strong>AppliancePartsPros.com<\/strong><\/a> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\n\n[lwptoc numeration=\"romannested\"]\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:heading -->\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2>What does the error code mean?<\/h2>\r\n<!-- \/wp:heading --> <!-- wp:paragraph -->\r\n\r\nThe error code 3E on a Samsung top-load washer typically indicates an issue with the motor or motor control circuit. This code is triggered when the washing machine detects a problem with the motor, such as a failure to start, a stalled condition, or a speed that is not within the expected range.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:heading -->\r\n<h2>Safety precautions<\/h2>\r\n<!-- \/wp:heading --> <!-- wp:paragraph -->\r\n\r\nWhen working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:list -->\r\n<ul>\r\n \t<li>Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/li>\r\n \t<li>Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/li>\r\n \t<li>Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/li>\r\n \t<li>Work in a well-lit area so you can clearly see and access the interior parts.<\/li>\r\n \t<li>Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.<\/li>\r\n \t<li>Never work on internal parts with bare wet hands. Make sure the work area is completely dry.<\/li>\r\n \t<li>Check your user manual to see if there are specific installation or safety instructions for your part or appliance.<\/li>\r\n \t<li>Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/li>\r\n \t<li>Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.<\/li>\r\n \t<li>If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.<\/li>\r\n \t<li>Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/li>\r\n \t<li>When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/li>\r\n \t<li>Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts.<\/li>\r\n<\/ul>\r\n<!-- \/wp:list --> <!-- wp:paragraph -->\r\n\r\n<strong>Read more: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/laundry-cleaning-chemical-guide\/\"><strong>Your Laundry Cleaning Chemical Guide<\/strong><\/a>\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:heading -->\r\n<h2>Tools and materials needed<\/h2>\r\n<!-- \/wp:heading --> <!-- wp:list -->\r\n<ul>\r\n \t<li>Multimeter<\/li>\r\n \t<li>Screwdrivers<\/li>\r\n \t<li>10mm and 17mm nut drivers<\/li>\r\n \t<li>Pliers<\/li>\r\n<\/ul>\r\n<!-- \/wp:list --> <!-- wp:paragraph -->\r\n\r\n<strong><em>Important<\/em><\/strong><strong><em>:<\/em><\/strong><em> The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.<\/em>\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\n<strong>Read more: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/surprising-things-that-can-go-in-the-washer\/\"><strong>Surprising Things That Can & Can\u2019t Go in the Washer<\/strong><\/a>\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:heading -->\r\n<h2>Troubleshooting steps<\/h2>\r\n<!-- \/wp:heading --> <!-- wp:paragraph -->\r\n\r\nMake sure that the washing machine is not overloaded with too much laundry. If the machine is overloaded, remove some of the clothes and try running a wash cycle again. If the error returns, check the control board (PCB) wiring connector for the motor by removing the control panel assembly.\r\n<ol>\r\n \t<li>First remove the 6 screws holding it in place.<\/li>\r\n \t<li>Lift the cover panel upward, using a flathead screwdriver to disengage the left and right hooks if needed (be careful not to damage the hooks).<\/li>\r\n \t<li>Remove the 2 screws on either side at the bottom that hold the front of the control panel assembly, then turn the panel over.<\/li>\r\n \t<li>Pull the knob out to remove it.<\/li>\r\n \t<li>Remove the 4 screws on the control board housing to access the PCB.<\/li>\r\n \t<li>Disconnect the motor connector, inspect it for any damage, and reconnect it securely.<\/li>\r\n \t<li>Make sure the motor cover is properly in place and secured.<\/li>\r\n<\/ol>\r\n<!-- \/wp:list --> <!-- wp:paragraph -->\r\n\r\n<strong>Test the motor<\/strong>\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:list {\"ordered\":true} -->\r\n<ol>\r\n \t<li>Remove the wiring connector on the motor and use a multimeter to measure the resistance between any two of the three terminals on the motor.<\/li>\r\n \t<li>The resistance should be around 19.3\u03a9. If the resistance is significantly different, the motor will need to be replaced.<\/li>\r\n \t<li>Visually inspect the motor for any signs of damage, such as a broken coil or the presence of foreign material. If the motor appears damaged, it will need to be replaced.<\/li>\r\n \t<li>Make sure the hall sensor terminal on the motor is properly connected.<\/li>\r\n \t<li>Inspect the wiring connection between the motor and the PCB. Check that the connections are not loose.<\/li>\r\n<\/ol>\r\n<!-- \/wp:list --> <!-- wp:paragraph -->\r\n\r\nAfter completing the troubleshooting steps and replacing any damaged parts, try running a wash cycle to see if the error code has been resolved. If no other parts are found to be faulty and the error continues, the PCB will need to be replaced.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\n<strong>Watch how to access and replace the motor here: <\/strong><a href=\"https:\/\/www.youtube.com\/watch?v=JMZWqzTv684\"><strong>How To: Samsung Drive Motor<\/strong><\/a>\r\n<h2>Additional information<\/h2>\r\n<!-- \/wp:heading --> <!-- wp:paragraph -->\r\n\r\nThank you for reading! We hope this guide helped you get your Samsung washer working again.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\nIf you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\nIf you need replacement parts or some extra help with ordering them, grab your model number and head over to <a href=\"https:\/\/www.appliancepartspros.com\/\"><strong>AppliancePartsPros.com<\/strong><\/a>, where you can chat with a pro, read our DIY blog and more.\r\n\r\n<!-- \/wp:paragraph --> <!-- wp:paragraph -->\r\n\r\nBe sure to <a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><strong>subscribe to us on YouTube<\/strong><\/a> and follow us on <a href=\"http:\/\/facebook.com\/appliancepartspros\"><strong>Facebook<\/strong><\/a>, <a href=\"https:\/\/twitter.com\/applpartspros\"><strong>Twitter<\/strong><\/a> and <a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><strong>Instagram<\/strong><\/a>!\r\n\r\n<!-- \/wp:paragraph -->\n\n<strong><em>Important<\/em><\/strong><strong><em>:<\/em><\/strong><em> The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WA45H7 and WA422P. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/em>\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_hr class='default' icon_select='yes' icon='ue808' position='center' shadow='no-shadow' height='50' custom_border='av-border-thin' custom_width='50px' custom_margin_top='30px' custom_margin_bottom='30px' custom_border_color='' custom_icon_color='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' id='' custom_class='' av_uid='av-vcatwk']\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-og5cys']\r\n\r\n[av_blog blog_type='posts' categories='9' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy\/mm\/dd' offset='0' conditional='' bloglist_width='' columns='3' preview_mode='auto' image_size='portfolio' items='3' paginate='yes' lazy_loading='disabled' alb_description='' id='' custom_class='' av_uid='av-me0ewu4w']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[213,9],"tags":[2884,2852,2853,2882,2883,2854],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Troubleshooting error code 3E on a Samsung top load washer<\/title>\r\n<meta name=\"description\" content=\"Getting error code 3E on your Samsung top load washer? 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