{"id":15946,"date":"2025-04-14T10:53:53","date_gmt":"2025-04-14T17:53:53","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=15946"},"modified":"2026-07-14T11:22:45","modified_gmt":"2026-07-14T18:22:45","slug":"testing-the-dispenser-control-board-on-a-frigidaire-refrigerator","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/testing-the-dispenser-control-board-on-a-frigidaire-refrigerator\/","title":{"rendered":"Testing the dispenser control board on a Frigidaire refrigerator"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Wondering why your ice dispenser isn\u2019t working? This guide shows you how to test the dispenser control board and get things flowing again.<\/p>\n","protected":false},"author":3,"featured_media":16018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/04\/Updated-blog-rectangle-84.jpg' attachment='16019' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-yswxqi' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-m9d2cwb0' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">If your Frigidaire refrigerator isn't dispensing ice, the problem may be with the dispenser control board. This part is responsible for controlling and managing the operation of the ice dispenser. Before you call for a repair technician, you can quickly test the part yourself to determine if it's the source of the issue. By following the steps outlined in this guide, you'll have the knowledge to troubleshoot the problem and get your refrigerator dispenser back up and running.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need any replacement parts for your appliance, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><span style=\"font-weight: 400;\">model number<\/span><\/a><span style=\"font-weight: 400;\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\r\n\r\n<em><span style=\"font-weight: 400;\">The troubleshooting information provided in this article is based on model number FRS6LF7FS4 and may not apply to your specific appliance model. We recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.\u00a0\u00a0<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">Safety precautions<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can clearly see and access the interior parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear your workspace of clutter and other obstacles.\u00a0\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/span><\/li>\r\n<\/ul>\r\n<b>Read more: <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-troubleshoot-a-frigidaire-fridge-that-wont-dispense-ice\/\"><span style=\"font-weight: 400;\">How to troubleshoot a Frigidaire fridge that won\u2019t dispense ice<\/span><\/a>\r\n<h2><span style=\"font-weight: 400;\">Tools and materials needed<\/span><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phillips head screwdriver<\/span><\/li>\r\n<\/ul>\r\n<em><span style=\"font-weight: 400;\">The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it.\u00a0<\/span><\/em>\r\n\r\n<b>Read more: <\/b><b>\u00a0<\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/why-is-the-ice-dispenser-in-my-fridge-only-giving-me-crushed-ice\/\"><span style=\"font-weight: 400;\">Why is the ice dispenser in my fridge only giving me crushed ice?<\/span><\/a>\r\n<h2><span style=\"font-weight: 400;\">Testing process\u00a0<\/span><\/h2>\r\n<b><i>LIVE VOLTAGE WARNING: <\/i><\/b><i><span style=\"font-weight: 400;\">For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/i>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the dispenser tray from the dispenser assembly by unscrewing the 3 screws located under the tray on the front.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lift the dispenser cover off once the screws are removed.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the 4 screws holding the dispenser housing in place.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set your multimeter to measure AC voltage (VAC).<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Touch the positive (red) multimeter lead to the light blue wire and the negative (black) lead to the purple wire.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Push the dispenser lever and observe the voltage reading on the multimeter. You should see a reading of approximately 120 VAC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you do not get a 120 VAC reading when pressing the dispenser lever, the dispenser control board is faulty and needs to be replaced.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you do get a 120 VAC reading, the dispenser control board is functioning correctly, and you will need to test the switch board and wire harness next to determine the cause of the ice dispensing issue.<\/span><\/li>\r\n<\/ol>\r\n<b>Read more: <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-clean-and-maintain-your-refrigerators-water-dispenser\/\"><span style=\"font-weight: 400;\">How to clean and maintain your refrigerator\u2019s water dispenser<\/span><\/a>\r\n<h2><span style=\"font-weight: 400;\">Additional information<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thanks for reading! If you still need some replacement parts, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">While you\u2019re waiting for your new part to arrive, you can explore our <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><b>DIY blog<\/b><\/a><span style=\"font-weight: 400;\"> and watch thousands of video tutorials on <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>our YouTube channel<\/b><\/a><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Be sure to follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\"> to see our latest repair guides!<\/span>\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-wgho5m']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[84,11],"tags":[6704,6710,1569,6707,6709,6708,6594,66,6172],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Testing the dispenser control board on a Frigidaire refrigerator<\/title>\r\n<meta name=\"description\" content=\"Wondering why your ice dispenser isn\u2019t working? 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