{"id":18085,"date":"2025-05-21T11:02:37","date_gmt":"2025-05-21T18:02:37","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=18085"},"modified":"2026-07-14T12:11:17","modified_gmt":"2026-07-14T19:11:17","slug":"how-to-replace-whirlpool-refrigerator-ice-motor-w11202789","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/how-to-replace-whirlpool-refrigerator-ice-motor-w11202789\/","title":{"rendered":"How to Replace Whirlpool Refrigerator Ice Motor W11202789"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Learn how to replace Whirlpool refrigerator ice motor W11202789 and fix a jammed or non-working ice dispenser with this easy DIY guide.<\/p>\n","protected":false},"author":3,"featured_media":18197,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"Whirlpool refrigerator ice motor W11202789","_yoast_wpseo_title":"%%title%% %%page%%","_yoast_wpseo_metadesc":"Learn how to replace Whirlpool refrigerator ice motor W11202789 and fix a jammed or non-working ice dispenser with this easy DIY guide.","_aviaLayoutBuilderCleanData":"[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mebsot4e' admin_preview_bg='']\r\n<span data-sheets-root=\"1\">Struggling with an ice dispenser that's left your drinks high and dry? Discover how a simple DIY replacement of your refrigerator's faulty auger motor can quickly bring the chill back to your ice supply. For a step-by-step guide, don't miss the how-to video right below!<\/span>\r\n[\/av_textblock]\r\n\r\n[av_video src='https:\/\/youtu.be\/VCUgA5T5ASw?si=zoe7M3U6GnmPz-j5' mobile_image='' attachment='' attachment_size='' format='16-9' width='16' height='9' conditional_play='' id='' custom_class='' av_uid='av-mebsom2g']\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-me8n7mj3' admin_preview_bg='']\r\n<b>Looking for the right part?<\/b><span style=\"font-weight: 400;\"> Enter your appliance model number below to find the exact match and get your appliance running like new again!<\/span>\r\n\r\n<span style=\"font-weight: 400;\">[search]<\/span>\r\n[\/av_textblock]\r\n\r\n[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/05\/20250519_1559_Spacious-Fall-Kitchen_simple_compose_01jvn1zz7detwv19p8eetgd404-1500x630.png' attachment='18197' attachment_size='featured_large' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-may92c7a' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mavftntx' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">Having trouble getting ice from your refrigerator's dispenser? If the ice maker is still producing ice but none is coming out, the issue likely lies with the ice dispenser itself. Replacing a faulty ice dispenser auger motor is an easy DIY fix that will have your ice flowing again in no time.<\/span>\r\n\r\n<a href=\"https:\/\/youtu.be\/VCUgA5T5ASw?si=zoe7M3U6GnmPz-j5\"><b>Watch the full repair here<\/b><\/a>\r\n\r\n<em><span style=\"font-weight: 400;\">The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">What does it do?<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Refrigerator ice and water dispensers provide the convenience of filtered water and ice without having to open the refrigerator door. However, like any part, dispensers can break down over time. When an ice dispenser stops ejecting ice, the problem is usually a failed auger motor.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The auger motor is responsible for turning the mechanism that scoops and pushes out ice through the dispenser chute. If this motor fails, ice will no longer be dispensed, even if the ice maker itself is still functioning. With a little time and a couple of basic tools, you can have your refrigerator dispensing ice again.<\/span>\r\n<h3><span style=\"font-weight: 400;\">What you'll need<\/span><\/h3>\r\n<span style=\"font-weight: 400;\">This repair only requires a few basic tools:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phillips screwdriver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\/4 inch nut driver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A replacement ice dispenser auger motor (<\/span><a href=\"https:\/\/www.appliancepartspros.com\/whirlpool-motor-w11202789-ap6327333.html\"><span style=\"font-weight: 400;\">W11202789<\/span><\/a><span style=\"font-weight: 400;\">)- can be ordered through AppliancePartsPros.com<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 400;\">You'll also want to protect any flooring or surfaces below the refrigerator work area in case any water drips or spills during the repair. A towel or absorbent pad can help contain any messes.<\/span>\r\n<h2><span style=\"font-weight: 400;\">Safety precautions\u00a0\u00a0\u00a0<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Safety should always be a priority when working on any appliance. Here are a few practical tips to help you stay safe:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the power to the appliance by unplugging it or switching off the circuit breaker before starting any maintenance or repairs. This protects you from the risk of electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated gloves to shield your hands from sharp edges, pinching hazards, or debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work at a steady pace and take your time to avoid accidents or injuries.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure your workspace is well-lit so you can clearly see and access the parts you\u2019re working on.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep the area clear of clutter, and ensure children and pets stay out of the workspace.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never handle internal parts with wet hands. Check that both your hands and the work area are completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refer to your appliance\u2019s user manual for any specific instructions or safety guidelines related to the part or repair.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Handle parts gently to avoid damage to the appliance or potential injuries from applying too much force.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use safety glasses when dealing with chemicals, dust, or large debris to protect your eyes from harm.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance was recently used, give it enough time to cool down before working on any heated components.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take photos or notes of wiring connections and terminals before disconnecting anything to make reassembly easier.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Avoid touching exposed wires or terminals. If you must handle wires, use non-conductive tools or wear insulated gloves to minimize the risk of electrical shock.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">Removing the ice bin assembly<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">The first step is to access the ice dispenser housing where the auger motor is located. Start by opening the freezer door and removing the ice bin:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press down on the release tab at the bottom of the ice bin. This will disengage the locking mechanism.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pull the ice bin straight outward to slide it out from the opening. Set aside in a secure area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With the bin removed, you'll see the inner panel around the ice chute. Remove this panel to get to the auger motor:<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the Phillips screwdriver to remove the two screws securing the front ice chute cover panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gently pull the panel forward and slide it off the inner housing to remove it.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Accessing the ice dispenser motor<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">With the front panel removed, you'll be able to see the ice auger motor at the back:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the 1\/4-inch nut driver to remove the four screws securing the motor cover plate. Set them aside.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lift off the motor cover plate and set it aside as well.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You should now see the vertical auger motor housed in the back of the ice chute.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Look for the wiring harness plugged into the bottom of the motor housing. Grip it firmly and unplug it from the old motor.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Now use the nut driver to remove the four screws actually mounting the auger motor itself. These screws go horizontally through the sides of the casing.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once all four are out, you can lift up to detach the old ice dispenser auger motor. Discard or recycle the failed part properly.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Installing the new auger motor<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">With the old motor removed, you're ready to install the new replacement auger motor:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First, carefully insert the vertical drive shaft of the new motor down through the top opening. Make sure the shaft is properly seated in place.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With the motor positioned correctly, plug the wiring harness firmly back into the underside of the new motor housing. Listen for a click.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using the nut driver, reinstall and tighten the four mounting screws through the sides of the casing to secure the new auger motor.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Replace the motor cover plate and reinstall the four cover screws with the nut driver.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Reassembling the ice Bin<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Once the new motor is installed, reassemble the ice bin housing:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insert the bottom tabs of the white front cover panel into the slots on the housing.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Push the top of the panel back on until its screw holes align.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the Phillips screwdriver to reinstall and tighten the two screws into the front panel.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Replace the ice bin<\/span><\/h2>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the ice bin back into the opening, aligning the side tabs with the slots.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Push gently inward until the release tab clicks and locks the ice bin back into position.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the freezer door and plug the refrigerator power cord back in.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Wrapping Up<\/span><\/h2>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After giving your refrigerator a few minutes to power up, try the ice dispenser lever.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ice should now eject normally.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0Listen for the hum of the new auger motor working whenever ice is dispensed.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">More information<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thanks for reading! If you have any other appliance repair needs or projects, you can find more resources including our DIY blog at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\">. There, you can enter your model number to order the exact parts you need. Most orders arrive in two business days.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">You can also reach our award-winning customer service team at 1-877-477-7278, chat with a pro on our website and watch thousands of free video tutorials on <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><span style=\"font-weight: 400;\">our YouTube channel<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Make sure to follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><span style=\"font-weight: 400;\">Instagram<\/span><\/a>\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_blog blog_type='posts' categories='11' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' 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