{"id":18099,"date":"2025-05-21T10:07:18","date_gmt":"2025-05-21T17:07:18","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=18099"},"modified":"2026-07-14T12:12:04","modified_gmt":"2026-07-14T19:12:04","slug":"how-to-troubleshoot-and-fix-ge-dishwasher-error-code-f97","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/how-to-troubleshoot-and-fix-ge-dishwasher-error-code-f97\/","title":{"rendered":"How to troubleshoot and fix GE dishwasher error code F97"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>GE dishwasher showing F97? This guide explains the error code and how to fix it, step-by-step, with DIY repair instructions.<\/p>\n","protected":false},"author":3,"featured_media":18189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/05\/20250514_1343_Industrial-Kitchen-Dishwasher_simple_compose_01jv7y81e9eemvw2n637e20dkr-1500x630.png' attachment='18189' attachment_size='featured_large' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-may73yhb' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mavh8xj8' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">Encountering an error code on your GE dishwasher can be frustrating, but don't worry, we'll walk you through the process of diagnosing and resolving the error. Let's dive in and put an end to that pesky F97 error for good.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you find out that you need any replacement parts for your appliance while you\u2019re troubleshooting, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><span style=\"font-weight: 400;\">model number<\/span><\/a><span style=\"font-weight: 400;\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\n\nWe recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">What the error code means<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">The F97 fault indicates the main control board is not receiving confirmation that the heating element is functioning properly during operation.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">GE dishwashers use a dual voltage heating element to heat the wash water and air during dry cycles. This heating element is mounted underneath the dishwasher tub.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">During wash cycles, it receives 120VAC power and heats water for cleansing and sanitizing dishes. The heating element reaches temperatures exceeding 150\u00b0F.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">For heated dry cycles, the heating element operates at a lower 75VAC. This lessens evaporation from the residual hot rinse water while providing heat for active drying.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">A thermistor mounted on the heating element monitors wash water temperatures. It provides accurate feedback on the temperature of the board that enables it to heat and cool properly.<\/span>\r\n<h2><span style=\"font-weight: 400;\">Safety precautions<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can clearly see and access the interior parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with bare wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your user manual to see if there are specific installation or safety instructions for your part or appliance.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">Troubleshooting steps<\/span><\/h2>\r\n<h3><span style=\"font-weight: 400;\">Check the heating element<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the heating element, which is a cylindrical calrod element mounted underneath the dishwasher tub.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visually inspect the heating element for any signs of damage, cracks, or burnout.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a multimeter to test the continuity of the heating element. With the dishwasher unplugged, test the resistance across the terminals of the heating element. The expected resistance should be around 10-20 ohms.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the heating element is faulty or has no continuity, it will need to be replaced.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Check the thermistor<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The thermistor is a temperature sensor mounted on the heating element that provides feedback to the main control board.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the thermistor and use a multimeter to test its resistance. With the dishwasher unplugged, the resistance of the thermistor should change as the temperature changes.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At room temperature (around 70\u00b0F), the thermistor should read between 10-20 k\u03a9.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the thermistor is faulty or the resistance is not changing as expected, it will need to be replaced.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Check the wiring and connections<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the wiring harness and connections between the heating element, thermistor, and the main control board for any signs of damage, loose connections, or corrosion.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a multimeter to test the continuity of the wiring and ensure proper connectivity between the components.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repair or replace any damaged wiring or connectors as needed.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Check the main control board<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The F97 error code indicates an issue with the main control board's ability to detect the proper operation of the heating element and thermistor.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the heating element and thermistor are functioning correctly, the main control board may be faulty and will need to be replaced.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">More information<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thank you for reading! We hope you found this information useful to get your dishwasher working again.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our thousands of free videos and troubleshooting guides available. If you need replacement parts or some extra help, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\">, where you can chat with a pro, order parts, read our DIY blog, and more.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Be sure to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><span style=\"font-weight: 400;\">subscribe to us on YouTube<\/span><\/a><span style=\"font-weight: 400;\"> and follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\">, and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><span style=\"font-weight: 400;\">Instagram<\/span><\/a><span style=\"font-weight: 400;\">!<\/span>\n\n<em><span style=\"font-weight: 400;\">The information in this article may not apply to your specific appliance model.\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_blog blog_type='posts' categories='12' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy\/mm\/dd' offset='0' conditional='' bloglist_width='' columns='3' preview_mode='auto' image_size='portfolio' items='3' paginate='yes' lazy_loading='disabled' alb_description='' id='' custom_class='' av_uid='av-may6tz3h']\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-pzissz']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[84,12],"tags":[5874,5878,10232,10235,10234,10236,10233,9443,10237],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>How to troubleshoot and fix GE dishwasher error code F97<\/title>\r\n<meta name=\"description\" content=\"GE dishwasher showing F97? 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