{"id":18296,"date":"2025-05-23T12:02:17","date_gmt":"2025-05-23T19:02:17","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=18296"},"modified":"2026-07-14T12:21:12","modified_gmt":"2026-07-14T19:21:12","slug":"troubleshooting-a-non-heating-samsung-range-surface-element","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-a-non-heating-samsung-range-surface-element\/","title":{"rendered":"Troubleshooting a non-heating Samsung range surface element"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Samsung stove burner not working? This guide breaks down why your surface element may not heat and how to troubleshoot it quickly.<\/p>\n","protected":false},"author":3,"featured_media":18332,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"troubleshooting Samsung range surface element not heating","_yoast_wpseo_title":"%%title%% %%page%%","_yoast_wpseo_metadesc":"Samsung stove burner not working? This guide breaks down why your surface element may not heat and how to troubleshoot it quickly.","_aviaLayoutBuilderCleanData":"[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-med2br41' admin_preview_bg='']\r\n<span data-sheets-root=\"1\">Is your Samsung range leaving you cold with an unresponsive surface element? Don't let a faulty burner disrupt your culinary adventures. Discover the simple steps to troubleshoot and revive your heating element, complete with a handy how-to video just a scroll away!<\/span>\r\n[\/av_textblock]\r\n\r\n[av_video src='https:\/\/www.youtube.com\/watch?v=V3cvIdKyYFI' mobile_image='' attachment='' attachment_size='' format='16-9' width='16' height='9' conditional_play='' id='' custom_class='' av_uid='av-med2bkah']\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-me8n7mj3' admin_preview_bg='']\r\n<b>Looking for the right part?<\/b><span style=\"font-weight: 400;\"> Enter your appliance model number below to find the exact match and get your appliance running like new again!<\/span>\r\n\r\n<span style=\"font-weight: 400;\">[search]<\/span>\r\n[\/av_textblock]\r\n\r\n[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/05\/20250523_1451_Cozy-Winter-Kitchen_simple_compose_01jvz7n948fea9jtpv16jjg1tt-1500x630.png' attachment='18332' attachment_size='featured_large' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-mb163i2w' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mb0wqnvq' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">Struggling with a Samsung range surface element that won\u2019t heat up? We\u2019ve got you covered with pro tips to identify the issue and get it working again. Whether you have a gas or electric model, we'll explain why this happens and which part may need replacing.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need any replacement parts for your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/parts-for-samsung-ne58f9500ss-aa-00.html\"><span style=\"font-weight: 400;\">Samsung range<\/span><\/a><span style=\"font-weight: 400;\">, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><span style=\"font-weight: 400;\">model number<\/span><\/a><span style=\"font-weight: 400;\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\r\n\r\n<b>Watch the repair here: <\/b><a href=\"https:\/\/www.youtube.com\/watch?v=V3cvIdKyYFI\"><b>FIX Your Samsung Range FAST With Surface Element Replacement<\/b><\/a>\r\n\r\n<em><span style=\"font-weight: 400;\">The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<div style=\"border-left:4px solid #E89805;background:#FFF8EC;padding:9px 14px;margin:14px 0;font-size:14.5px;line-height:1.5;color:#1A1A1A;font-family:system-ui,-apple-system,sans-serif\">\u26a0\ufe0f <b>Smell gas?<\/b> Stop \u2014 get outside, then call your gas utility (or 911) from there. <a href=\"#app-safety-notes\">Full safety notes below<\/a>.<\/div>\n\n<h2><span style=\"font-weight: 400;\">What you need<\/span><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blanket or pad<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phillips head screwdriver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flat head screwdriver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sharpie or pencil<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pliers<\/span><\/li>\r\n<\/ul>\r\n<span style=\"font-weight: 400;\">The tools you need may vary based on your appliance model and its fasteners, so be sure to check the user manual or follow the manufacturer\u2019s instructions for the right tools.<\/span>\r\n<h2><span style=\"font-weight: 400;\">Safety precautions<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by eliminating any risk of electric shock.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shut off the gas supply to prevent any gas leaks while you work.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time while working to prevent accidents and personal injuries. <\/span><span style=\"font-weight: 400;\">Rushing is the enemy of precision.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can see and access appliance parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don\u2019t test live voltage with a multimeter if you\u2019re unfamiliar with how to prevent short-circuiting.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider wearing safety glasses and\/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">How to troubleshoot a non-heating Samsung range surface element<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Below are the steps to diagnose and fix a Samsung range surface element that is not heating properly.<\/span>\r\n<h3><span style=\"font-weight: 400;\">Step 1. Test the surface element<\/span><\/h3>\r\n<b><i>LIVE VOLTAGE WARNING<\/i><\/b><i><span style=\"font-weight: 400;\">: For this test, the washer needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/i>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect power to the range by unplugging the power cord or turning off the circuit breaker.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the oven door and remove the four screws securing the console panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lift the bottom of the console panel outward and remove it.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Close the oven door and place a towel or pad on it to prevent scratches, then rest the console panel on the protected surface.<\/span><\/li>\r\n<\/ol>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the LF (Left Front) switch, which controls the left front burner.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the range back in or turn the breaker back on.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn the LF switch to the ON position and activate only the inner coil of the surface element.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set a multimeter to AC voltage mode.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place one probe on the H2 terminal and the other probe on the H1 terminal of the element.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check for a reading of 240 VAC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn the switch to the second position to activate both the inner and outer coils.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place one probe on the H2 terminal and the other probe on the P terminal.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check for a reading of 240 VAC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If 240 VAC is detected but the element does not heat, replace the element.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 2. Test the infinite switch<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If no 240 VAC is detected at the element, test the switch.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the power before inspecting the switch.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-test-replace-the-single-infinite-switch-on-an-electric-samsung-range\/\"><span style=\"font-weight: 400;\">infinite switch<\/span><\/a><span style=\"font-weight: 400;\"> for proper voltage output.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If no 240 VAC is coming from the switch, replace it.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the coils turn on but do not stay on long enough at a high setting, replace the switch.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 3. Inspect and repair the wiring<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the power again before checking the wiring.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect wiring for burned, broken, or loose connections.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repair or replace any damaged wiring.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 4. Reassemble and test<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the power before reassembling the range.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reattach the console panel and secure it with the four screws.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the range back in or turn the breaker back on.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn the burner switch on and test if the element heats properly.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Find more DIY resources<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thanks for sticking with us! We hope this guide got your Samsung range back up and running. If you\u2019ve got other appliance repairs on your list, take a look at our other guides and videos for some more help. When you're ready to order new parts, just grab your model number and head over to <\/span><a href=\"http:\/\/appliancepartspros.com\"><span style=\"font-weight: 400;\">AppliancePartsPros.com<\/span><\/a><span style=\"font-weight: 400;\">. You can chat with a pro, check out <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><span style=\"font-weight: 400;\">our DIY blog<\/span><\/a><span style=\"font-weight: 400;\">, view diagrams and more. Don\u2019t forget to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><span style=\"font-weight: 400;\">subscribe on YouTube<\/span><\/a><span style=\"font-weight: 400;\"> and connect with us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><span style=\"font-weight: 400;\">X<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><span style=\"font-weight: 400;\">Instagram<\/span><\/a><span style=\"font-weight: 400;\">!<\/span>\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#E89805;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\ud83d\udd25&nbsp;Gas safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Shut off the gas supply<\/b> before you start.<\/li><li style=\"margin:6px 0\">Follow your <b>local codes<\/b>.<\/li><li style=\"margin:6px 0\">Keep a <b>working carbon monoxide detector<\/b> nearby.<\/li><li style=\"margin:6px 0\">A <b>yellow or flickering flame<\/b> means incomplete combustion \u2014 fix it, don't ignore it.<\/li><li style=\"margin:6px 0\">If you smell a <b>strong, persistent gas odor<\/b>: get everyone outside, don't touch any switches or create a spark, and <b>call your gas utility or 911 from outside<\/b>.<\/li><\/ul><\/div>\n\n<div style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_blog blog_type='posts' categories='13' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy\/mm\/dd' offset='0' conditional='' bloglist_width='' columns='3' preview_mode='auto' image_size='portfolio' items='3' paginate='yes' lazy_loading='disabled' alb_description='' id='' custom_class='' av_uid='av-mb15yrff']\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-ip52ns']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[84,13],"tags":[10338,10342,10340,10337,10343,10339,10341],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Troubleshooting a non-heating Samsung range surface element<\/title>\r\n<meta name=\"description\" content=\"Samsung stove burner not working? 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