{"id":18573,"date":"2025-06-03T10:21:48","date_gmt":"2025-06-03T17:21:48","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=18573"},"modified":"2026-07-14T12:26:25","modified_gmt":"2026-07-14T19:26:25","slug":"troubleshooting-a-samsung-dryer-display-that-doesnt-respond","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-a-samsung-dryer-display-that-doesnt-respond\/","title":{"rendered":"Troubleshooting a Samsung Dryer Display That Doesn\u2019t Respond"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>If your Samsung dryer display isn\u2019t lighting up or responding, follow this step-by-step troubleshooting guide to identify and fix the issue.<\/p>\n","protected":false},"author":3,"featured_media":18737,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"Samsung dryer display not working","_yoast_wpseo_title":"%%title%% %%page%%","_yoast_wpseo_metadesc":"If your Samsung dryer display isn\u2019t lighting up or responding, follow this step-by-step troubleshooting guide to identify and fix the issue.","_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/06\/20250522_1111_Industrial-Laundry-Setup_simple_compose_01jvw8n707ed9vdx633r7m5f0c-1500x630.png' attachment='18737' attachment_size='featured_large' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-1bow3hp' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mbawu7jf' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">Have you ever gone to start your Samsung dryer only to find the display completely unresponsive? Don\u2019t worry, we\u2019re here to help you uncover what\u2019s going on, why it\u2019s happening, and how to get it working again, whether you\u2019ve got a gas or electric model.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need any replacement parts for your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/parts-for-samsung-dv350aep-xaa-00.html\"><b>Samsung dryer<\/b><\/a><span style=\"font-weight: 400;\">, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400;\"> at<\/span> <a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\n\nWe recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">What you need<\/span><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Phillips screwdriver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter with needle probes<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">Safety precautions<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">When working on any appliance, always keep safety first to avoid personal injury or damage to the appliance or its parts. Here are some tips to keep in mind:<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by eliminating any risk of electric shock.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can see and access appliance parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don\u2019t test live voltage with a multimeter if you\u2019re unfamiliar with how to prevent short-circuiting.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider wearing safety glasses and\/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">How to troubleshoot a non-working Samsung dryer display<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Follow these steps to identify and resolve issues with the dryer display effectively:<\/span>\r\n<h3><span style=\"font-weight: 400;\">Step 1. Access the main control panel<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the two screws at the back of the top panel using a Phillips screwdriver.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the top panel backward, lift it up, and set it aside.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the three screws securing the main control housing to the front and side frame using the Phillips screwdriver.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rotate the main control panel carefully to access the wires, making sure no bare wires are touching any metal parts.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 2. Test the main control panel for voltage<\/span><\/h3>\r\n<b><i>LIVE VOLTAGE WARNING: <\/i><\/b><i><span style=\"font-weight: 400;\">For this test, the dryer needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/i>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the power cord back in or flip the breaker on to prepare for live voltage testing, taking precautions to avoid electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the multimeter to measure Volts AC, represented by a \"V\" symbol with a squiggly line.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the multimeter to test the voltage between the black wire at Relay 1 and the brown wire at connection CN1. Verify the reading is 120 Volts AC.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 3. Checking display voltage output<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Switch the multimeter to measure Volts DC, represented by a \"V\" symbol with a dotted line.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">At connection CN2, place the black probe on the pink wire at pin 4 and the red probe on the white wire at pin 5. Verify a reading of 5 Volts DC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Move the red probe to the red wire at pin 6 and verify a reading of 15 Volts DC.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the required voltages are present, disconnect the power cord or turn the breaker off before proceeding.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 4. Inspect the user interface control<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the wire connection behind the console of the user interface control and confirm it is not loose.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the voltages at the main control are correct and no loose connections are found, identify the user interface control as faulty and replace it.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">We\u2019re here to help<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thank you for reading! We hope this guide helped you get your dryer working again.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need replacement parts or some extra help with ordering them, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">, where you can chat with a pro, <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><b>read our DIY blog<\/b><\/a><span style=\"font-weight: 400;\"> and more.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Don\u2019t forget to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>subscribe to us on YouTube<\/b><\/a><span style=\"font-weight: 400;\"> and follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\">!<\/span>\n\n<em><span style=\"font-weight: 400;\">The information in this article may not apply to your specific appliance model.\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_blog blog_type='posts' categories='10' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy\/mm\/dd' offset='0' conditional='' bloglist_width='' columns='3' preview_mode='auto' image_size='portfolio' items='3' paginate='yes' lazy_loading='disabled' alb_description='' id='' custom_class='' av_uid='av-mbb4qgiv']\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' 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