{"id":18976,"date":"2025-06-17T06:39:29","date_gmt":"2025-06-17T13:39:29","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=18976"},"modified":"2026-07-14T12:40:21","modified_gmt":"2026-07-14T19:40:21","slug":"whirlpool-top-load-washer-not-draining-test-the-drain-pump","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/whirlpool-top-load-washer-not-draining-test-the-drain-pump\/","title":{"rendered":"Whirlpool Top Load Washer Not Draining? Test the Drain Pump"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>If your Whirlpool washer isn\u2019t draining, a bad pump could be the cause. Here\u2019s how to test and replace the drain pump quickly.<\/p>\n","protected":false},"author":3,"featured_media":19272,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2025\/06\/20250616_1305_Washing-Machine-Interior_simple_compose_01jxwv53n1etqrf8x47qfgvke4-1500x630.png' attachment='19272' attachment_size='featured_large' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-15rg7fk' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-mbpgkmeg' admin_preview_bg='']\r\n<span style=\"font-weight: 400;\">A Whirlpool <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/washing-machine-wont-drain-top-6-problems-and-fixes-for-top-loading-and-side-loading-washers-with-video\/\"><span style=\"font-weight: 400;\">washer that won\u2019t drain<\/span><\/a><span style=\"font-weight: 400;\"> or makes odd noises can quickly turn laundry day into a hassle. We\u2019ll show you how to spot a failing drain pump, why it happens, and how to test and replace it\u2014no costly service call is needed.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need any replacement parts for your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/parts-for-whirlpool-wtw8500dc0.html\"><b>Whirlpool washer<\/b><\/a><span style=\"font-weight: 400;\">, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400;\"> at<\/span> <a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span>\n\nWe recommend consulting your manufacturer's documentation or<\/span><a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/\"> <b>contact us<\/b><\/a><span style=\"font-weight: 400;\"> with any questions.<\/span><\/em>\r\n\r\n[lwptoc numeration=\"none\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><span style=\"font-weight: 400;\">What you need<\/span><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\/4\" nut driver<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Channel locks<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">8mm socket with a ratchet<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">Safety precautions<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Your safety should always be the top priority when performing any appliance repair.<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by eliminating any risk of electric shock.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time to cool down before working on it.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can see and access appliance parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts and debris.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Don\u2019t test live voltage with a multimeter if you\u2019re unfamiliar with how to prevent short-circuiting.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider wearing safety glasses and\/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.<\/span><\/li>\r\n<\/ul>\r\n<h2><span style=\"font-weight: 400;\">How to test and replace the Whirlpool washer\u2019s drain pump<\/span><\/h2>\r\n<h3><span style=\"font-weight: 400;\">Step 1. Enter service diagnostic mode<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the standpipe to confirm it is not clogged.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the drain hose for any blockages.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Examine the drain pump for obstructions or visible damage, such as a loose or broken impeller.<\/span><\/li>\r\n<\/ol>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select any three buttons on the control panel except the power button.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Within eight seconds, press and release the first button, then the second button, then the third button.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Repeat this process two more times.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for all console indicators to illuminate for five seconds, with \"888\" appearing on the display.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press and release the second button that was previously selected to enter service test mode.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wait for all LEDs to turn off except for the power indicator while the start button begins flashing.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 2. Perform the drain pump test<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the soil level button to increase function numbers.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use the temperature button to decrease function numbers.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select function 008 for the drain pump test.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the start button to activate the drain pump.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 3. Test the drain pump<\/span><\/h3>\r\n<b><i>LIVE VOLTAGE WARNING: <\/i><\/b><i><span style=\"font-weight: 400;\">For this test, the washer needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/i>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tilt the washer backward to access the bottom panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the drain pump on the right side at the bottom of the tub.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set a multimeter to AC voltage (Vac) mode.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place one multimeter lead on one wire of the drain pump and the other lead on the second wire.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run the drain pump test while measuring voltage.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If 120V AC is present but the drain pump is not running, replace the pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If 120V AC is not present, inspect the wiring connections for damage or loose connections.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 4. Remove the faulty drain pump<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the washer from the power outlet or turn off the circuit breaker.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tilt the washer backward to access the bottom panel.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use channel-lock pliers to loosen and remove the hose clamps securing the hoses to the drain pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the hoses off the pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use an 8mm socket or wrench to remove the screws securing the pump to the washer tub.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect the wiring harness from the drain pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the old pump from the washer.<\/span><\/li>\r\n<\/ol>\r\n<h3><span style=\"font-weight: 400;\">Step 5. Install the new drain pump<\/span><\/h3>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place the new drain pump at the bottom of the tub in the same location.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reinstall the 8mm screws to secure the pump in place.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attach the hoses to the new pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secure the hoses with the clamps using channel-lock pliers.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the wiring harness into the new drain pump.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Carefully set the washer back in its upright position.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the washer back into the power outlet or turn the circuit breaker back on.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Put the washer into service diagnostics mode again.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Run function 008 (Drain Pump Test) to confirm the new pump is working correctly.<\/span><\/li>\r\n<\/ol>\r\n<h2><span style=\"font-weight: 400;\">Looking for more?<\/span><\/h2>\r\n<span style=\"font-weight: 400;\">Thanks for reading! We hope this guide helped you test and swap out the <\/span><span style=\"font-weight: 400;\">drain pump <\/span><span style=\"font-weight: 400;\">in your <\/span><span style=\"font-weight: 400;\">Whirlpool washer<\/span><span style=\"font-weight: 400;\">. If you <\/span><span style=\"font-weight: 400;\">still need a replacement part, just grab your model number and head to <\/span><a href=\"http:\/\/appliancepartspros.com\"><b>AppliancePartsPros.com,<\/b><\/a><span style=\"font-weight: 400;\"> where we have over two million parts ready to ship. Most orders arrive in just two business days! For help tracking down the right part, give us a call at 1 (877) 477-7278. While you\u2019re waiting, <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><b>check out our DIY blog<\/b><\/a><span style=\"font-weight: 400;\"> and explore our <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>video tutorials on YouTube<\/b><\/a><span style=\"font-weight: 400;\">. Don\u2019t forget to follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>X<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\"> for all the latest tips and repair guides!<\/span>\n\n<em><span style=\"font-weight: 400;\">The information in this article may not apply to your specific appliance model.\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_blog blog_type='posts' categories='9' link='category' blog_style='blog-grid' content_length='content' contents='title_read_more' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy\/mm\/dd' offset='0' conditional='' bloglist_width='' columns='3' preview_mode='auto' image_size='portfolio' items='3' paginate='yes' lazy_loading='disabled' alb_description='' id='' custom_class='' av_uid='av-mbusfpbj']\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-ny1xfk']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[84,9],"tags":[11738,11737,11739,11736,2328,11742,11735,11740,2326,11741],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Whirlpool Top Load Washer Not Draining? 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