{"id":5560,"date":"2023-10-25T10:05:35","date_gmt":"2023-10-25T17:05:35","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=5560"},"modified":"2026-07-14T08:17:13","modified_gmt":"2026-07-14T15:17:13","slug":"troubleshooting-a-whirlpool-ice-machine-that-makes-too-little-ice","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-a-whirlpool-ice-machine-that-makes-too-little-ice\/","title":{"rendered":"Why is my Whirlpool ice machine not making enough ice?"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Find out why your Whirlpool ice machine isn&#8217;t making enough ice and how to fix it yourself with these troubleshooting tips. <\/p>\n","protected":false},"author":3,"featured_media":5561,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"whirlpool ice machine","_yoast_wpseo_title":"%%title%% %%page%%","_yoast_wpseo_metadesc":"Find out why your Whirlpool ice machine isn't making enough ice and how to fix it yourself with these troubleshooting tips.","_aviaLayoutBuilderCleanData":"[av_image src='https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2023\/10\/ice-maker-not-making-ice-troubleshooting-banner-1102x430.png' attachment='5561' attachment_size='featured' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' av_element_hidden_in_editor='0' av_uid='av-lo604l8g' admin_preview_bg=''][\/av_image]\r\n\r\n[av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' av_uid='av-lo5y2fmn' admin_preview_bg='']\r\n<!-- wp:paragraph -->\r\n\r\n<span style=\"font-weight: 400;\">A freestanding or under-the-counter ice machine is a great appliance to have in your home to keep a steady supply of ice, particularly during hot summer months or holiday gatherings. But like any other appliance, it needs general maintenance and, at times, repairs.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If your Whirlpool ice machine is producing too little ice, there are a few things you can check to troubleshoot and fix it yourself.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you need a part for your ice machine, you can use your model number to search <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> for a replacement. Most orders arrive in two business days.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Let\u2019s explore some of the most common causes of insufficient ice production along with some tips to get your ice machine working again.\u00a0<\/span>\r\n\r\n<i><span style=\"font-weight: 400;\">NOTE: The information in this article is intended for freestanding or under-the-counter ice machines.\u00a0<\/span><\/i>\r\n\r\n<b><i>Disclaimer:<\/i><\/b><i><span style=\"font-weight: 400;\"> The troubleshooting information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/span><\/i>\r\n\r\n<a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-replace-a-water-inlet-valve-on-a-whirlpool-ice-machine\/\"><b>Read More: How to replace a water inlet valve on a Whirlpool ice machine<\/b><\/a>\r\n\r\n[lwptoc numeration=\"romannested\"]\r\n<p style=\"font-size:14.5px;margin:14px 0;font-family:system-ui,-apple-system,sans-serif\"><a href=\"#app-safety-notes\">Full safety notes below<\/a><\/p>\n\n<h2><strong>Safety precautions<\/strong><\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your ice machine or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can clearly see and access the ice machine\u2019s parts.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear your workspace of clutter and other obstacles.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on ice machine parts with bare wet hands. Make sure the work area is completely dry.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your user manual to see if there are specific installation or safety instructions.\u00a0<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing the ice machine\u2019s parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keep children and pets away from the work area.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\r\n<\/ul>\r\n<h2><strong>Common culprits<\/strong><\/h2>\r\n<h3><strong>Insufficient water supply<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">Addressing your home's water supply will rule out any issues before moving on to inspect parts inside the ice machine. Low water pressure from the main supply can limit the amount of water that makes it to the reservoir, no matter how well the ice machine is working.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Check the connections from the water source to the back of the ice machine. Make sure the valve is open and that there are no kinks or debris in the water line or visible leaks that could be restricting flow.<\/span>\r\n<h3><strong>Warmer room temperature<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The area where the ice machine is located can affect its output. Most ice machines work best in kitchens or utility rooms between 60-70 degrees Fahrenheit. Temperatures above 70 degrees may cause ice production to slow significantly.\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check room air vents and make sure there isn\u2019t any excess heat being generated near the unit.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consider relocating the ice machine if it\u2019s installed in an area that gets significantly warmer, like a garage. If production improves in a cooler spot, that will tell you if the room it came from is the issue.\u00a0<\/span><\/li>\r\n<\/ul>\r\n<h2><strong>Dirty condenser coils<\/strong><\/h2>\r\n<span style=\"font-weight: 400;\">The condenser coils are located on the lower front of the ice machine cabinet. Their job is to dissipate heat from the refrigeration system. Over time, these coils can become clogged with dust and debris, which can reduce their ability to transfer heat outside.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Dirty condenser coils force the compressor to work harder to remove heat, which in turn reduces the ice machine\u2019s efficiency. This extra strain can diminish the ice-making capacity of the unit.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">To clean the condenser coils:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the ice machine and pull it away from the wall.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a small brush (<\/span><a href=\"https:\/\/www.appliancepartspros.com\/pro-spring-tj103-ap5631860.html\"><b>AP5631860<\/b><\/a><span style=\"font-weight: 400;\">) or vacuum crevice tool to gently remove loose dirt buildup from the coil fins.\u00a0<\/span><\/li>\r\n<\/ol>\r\n<span style=\"font-weight: 400;\">Remember to inspect and clean the condenser coils at least once every six months as part of routine maintenance.\u00a0<\/span>\r\n<h3><strong>Dirty, clogged or aging water filter<\/strong><\/h3>\r\n<i><span style=\"font-weight: 400;\">NOTE: This information only applies to ice machines that a user has added a water filter to. The machines do not originally include water filters.<\/span><\/i>\r\n\r\n<span style=\"font-weight: 400;\">The water filter prevents mineral deposits from clogging up parts of the ice machine. If the filter is dirty, clogged or very old, it may not be restricting the water going into the machine, which can cause it to produce less ice.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">The filter should be changed around every 6 months. Some ice machine models include an indicator light to let you know when it\u2019s time for a replacement filter.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Make sure you always use a compatible OEM filter and follow all manufacturer guidelines to avoid more problems.\u00a0<\/span>\r\n<h2><strong>Internal parts you can test and replace as needed<\/strong><\/h2>\r\n<span style=\"font-weight: 400;\">Several internal parts of a freestanding ice machine can potentially cause it to produce insufficient ice if they are faulty or malfunctioning. Here\u2019s what to check:<\/span>\r\n<h3><strong>Water inlet valve<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The water inlet valve controls the flow of water into the ice machine. If it\u2019s defective, it can restrict the water supply and cause insufficient ice production.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">To test it, disconnect the water supply and inspect it for any clogs or debris. You can also use a multimeter to check if it\u2019s receiving the right amount of voltage.<\/span>\r\n<h3><strong>Water pump<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The water pump circulates water through the ice machine. If the pump is malfunctioning or has a reduced flow rate, it can limit the amount of water available for ice production.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Disconnect the water line leading to the pump and check if the water is flowing freely. If not, there may be a blockage that needs to be cleared. If there isn\u2019t a clog, the pump may need to be replaced.\u00a0<\/span>\r\n<h3><strong>Evaporator plate<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The evaporator plate is responsible for freezing the water and forming ice in the machine. If the plate is damaged or dirty, it can negatively affect the freezing process. You may need to clean the plate off. Use a nickel-safe cleaner for ice machines (<\/span><a href=\"https:\/\/www.appliancepartspros.com\/whirlpool-aff-ice-ma-w11179302-ap6783092.html\"><b>AP6783092<\/b><\/a><span style=\"font-weight: 400;\">) and follow the manufacturer's instructions for regular maintenance cleaning. If the evaporator plate is damaged, replace it.<\/span>\r\n<h3><strong>Evaporator thermistor<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The evaporator thermistor regulates the ice-making process by sensing temperature changes. If this part fails, an inaccurate reading will cause the control board to prematurely empty ice from the evaporator plate.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Use a multimeter to check for resistance across the thermistor leads. Refer to your ice machine\u2019s tech sheet to see the acceptable values. Abnormal high or low values indicate a faulty thermistor that needs to be replaced.<\/span>\r\n<h3><strong>Bin thermistor<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">The bin thermistor is usually located in the ice storage bin to monitor <\/span><span style=\"font-weight: 400;\">the level of ice in the bin<\/span><span style=\"font-weight: 400;\">. If the thermistor is faulty, it may provide inaccurate readings.\u00a0<\/span>\r\n\r\n<span style=\"font-weight: 400;\">Find a copy of the ice machine\u2019s tech sheet to see what the acceptable resistance levels are for the thermistor. Then test the thermistor for resistance. A reading outside the normal range means the thermistor needs to be replaced.\u00a0<\/span>\r\n<h3><strong>Condenser fan motor<\/strong><\/h3>\r\n<span style=\"font-weight: 400;\">Behind the condenser coils is a fan that blows ambient air through the coils to dissipate heat. Over prolonged use, the condenser fan motor can degrade or fail. A non-working fan prevents proper heat exchange.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">To test the condenser fan motor:<\/span>\r\n<ol>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove any attached safety guards or covers.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gently spin the fan blades by hand with the power off. There should be little resistance as they spin.<\/span><\/li>\r\n \t<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn on the ice machine and check for air movement. If there\u2019s no movement across the condenser coils, the fan motor may need replacement.<\/span><\/li>\r\n<\/ol>\r\n<h2><strong>More information<\/strong><\/h2>\r\n<span style=\"font-weight: 400;\">Thanks for reading! We hope this guide helped you troubleshoot and fix your Whirlpool ice machine.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">If you have any other appliance repair needs or projects, you can find other resources and our DIY blog at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">. There, you can enter your model number to order the exact parts you need. Most orders arrive in 2-3 business days.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">We\u2019re here to help! You can reach our award-winning customer service team at 1-877-477-7278, chat with a pro on our website, and watch thousands of free video tutorials on <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>our YouTube channel<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\">Make sure to follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\">!<\/span>\r\n\r\n<!-- \/wp:paragraph -->\n\n<div id=\"app-safety-notes\" style=\"border:1px solid #E6E6E6;border-radius:8px;overflow:hidden;margin:22px 0;font-family:system-ui,-apple-system,sans-serif\"><div style=\"background:#1C437C;color:#fff;padding:9px 16px;font-weight:700;font-size:15px\">\u26a1&nbsp;Electrical safety \u2014 before you start<\/div><ul style=\"margin:0;padding:14px 20px 14px 38px;font-size:15px;line-height:1.6;color:#1A1A1A;background:#fff\"><li style=\"margin:6px 0\"><b>Disconnect power<\/b> before you start \u2014 unplug it or switch off the breaker, and <b>confirm it's dead<\/b>.<\/li><li style=\"margin:6px 0\">Follow your <b>local electrical code<\/b>.<\/li><li style=\"margin:6px 0\">Anything involving <b>household wiring, outlets, or the breaker panel<\/b> itself is <b>licensed-electrician territory<\/b>.<\/li><\/ul><\/div>\n[\/av_textblock]\r\n\r\n[av_social_share title='Share this entry' buttons='' share_facebook='' share_twitter='' share_whatsapp='' share_pinterest='' share_reddit='' share_linkedin='' share_tumblr='' share_vk='' share_mail='' share_yelp='' yelp_link='https:\/\/www.yelp.com' style='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid='av-2ditmg']\r\n\r\n","_aviaLayoutBuilder_active":"active","footnotes":""},"categories":[495,8],"tags":[72,666,933,977,1205,976,676,61,670,390,716,780,947],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Why is my Whirlpool ice machine not making enough ice?<\/title>\r\n<meta name=\"description\" content=\"Find out why your Whirlpool ice machine isn&#039;t making enough ice and how to fix it yourself with these troubleshooting tips.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-a-whirlpool-ice-machine-that-makes-too-little-ice\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Why is my Whirlpool ice machine not making enough ice?\" \/>\r\n<meta property=\"og:description\" content=\"Find out why your Whirlpool ice machine isn&#039;t making enough ice and how to fix it yourself with these troubleshooting tips.\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.appliancepartspros.com\/b\/troubleshooting-a-whirlpool-ice-machine-that-makes-too-little-ice\/\" \/>\r\n<meta property=\"og:site_name\" content=\"AppliancePartsPros Blog\" \/>\r\n<meta property=\"article:published_time\" content=\"2023-10-25T17:05:35+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2026-07-14T15:17:13+00:00\" \/>\r\n<meta property=\"og:image\" content=\"https:\/\/www.appliancepartspros.com\/b\/wp-content\/uploads\/2023\/10\/ice-maker-not-making-ice-troubleshooting-banner.png\" \/>\r\n\t<meta property=\"og:image:width\" content=\"1102\" \/>\r\n\t<meta property=\"og:image:height\" content=\"622\" \/>\r\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\r\n<meta name=\"author\" content=\"Steven 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