{"id":11216,"date":"2024-10-11T06:53:42","date_gmt":"2024-10-11T13:53:42","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=11216"},"modified":"2024-10-11T06:53:51","modified_gmt":"2024-10-11T13:53:51","slug":"how-to-test-replace-the-drain-pump-on-a-front-loading-whirlpool-washer","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/c\/how-to-test-replace-the-drain-pump-on-a-front-loading-whirlpool-washer\/","title":{"rendered":"How to test &#038; replace the drain pump on a front-loading Whirlpool washer"},"content":{"rendered":"<div  class='avia-image-container  av-styling-    avia-builder-el-0  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" class='wp-image-11232 avia-img-lazy-loading-not-11232 avia_image' src=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15.jpg\" alt='' title='' height=\"500\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15.jpg 1600w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-300x94.jpg 300w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-1030x322.jpg 1030w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-768x240.jpg 768w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-1536x480.jpg 1536w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-1500x469.jpg 1500w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-15-705x220.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><span style=\"font-weight: 400;\">The drain pump in your Whirlpool front load washer is responsible for getting rid of the water during the wash and spin cycles. If your washer isn&#8217;t draining like it should, the pump might be clogged or not working, leaving water sitting in the tub. We\u2019ll show you how to test the drain pump to see if it\u2019s causing the issue, and if needed, walk you through how to replace it so your washer can drain and run smoothly again.<\/span><\/p>\n\n<p><span style=\"font-weight: 400;\">If you find out that you need any replacement parts for your appliance, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400;\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span><\/p>\n<p><em><b>Important<\/b><b>:<\/b><span style=\"font-weight: 400;\"> The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WFW95HEXW. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/span><\/em><\/p>\n<h2><strong>Tools and materials<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1\/4 Inch nut driver<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flathead screwdriver<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Channel-lock pliers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T25 torx driver<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multimeter\u00a0<\/span><\/li>\n<\/ul>\n<p><em><b>Important:<\/b> <span style=\"font-weight: 400;\">The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.<\/span><\/em><\/p>\n<p><b>Read more:\u00a0 <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/stain-removal-10-tips\/\"><b>10 Washing Machine Tips to Get Stains Out<\/b><\/a><\/p>\n<h2><strong>Safety precautions<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work in a well-lit area so you can clearly see and access the interior parts.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Never work on internal parts with bare wet hands. Make sure the work area is completely dry.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your user manual to see if there are specific installation or safety instructions for your part or appliance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\n<\/ul>\n<p><b>Read more:\u00a0 <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-replace-drain-pump-assembly-wpw10515401-in-a-front-load-whirlpool-washer\/\"><b>How to replace drain pump assembly WPW10515401 in a front-load Whirlpool washer<\/b><\/a><\/p>\n<h2><strong>Testing and replacement steps<\/strong><\/h2>\n<h3><strong>Step 1: Test the main control board<\/strong><\/h3>\n<p><em><b>LIVE VOLTAGE WARNING: <\/b><span style=\"font-weight: 400;\">For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/em><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the washer to cut off power.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a 1\/4-inch nut driver to remove the screws holding the top panel at the back of the washer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the top panel back, lift it off, and set it aside.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the main control and squeeze the tabs to rotate the top cover upward.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the washer back in and set your multimeter to Volts AC (look for a &#8220;V&#8221; with a squiggly line).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Test the two black wires at connection DP2 while the washer is set to drain and spin. You should see 120 Volts AC within a minute after the door locks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If voltage is present, cancel the cycle and proceed with further testing.<\/span><\/li>\n<\/ol>\n<h3><strong>Step 2: Test the drain pump<\/strong><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Unplug the washer again before testing the pump.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect the wires from connection DP2.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set your multimeter to measure resistance (Ohms, symbolized by an upside-down horseshoe).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Test the black wires at the DP2 connection for resistance. A reading around 16 Ohms means the drain pump motor is functioning.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">If the reading is significantly off, the drain pump has failed and needs to be replaced.<\/span><\/p>\n<h3><strong>Step 3: Drain the tub and access the drain pump<\/strong><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drain any water in the tub using a drain hose and a container to catch the water.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the detergent drawer and use a T25 Torx driver to remove the screws behind it.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a 1\/4-inch nut driver to remove the screws at the top corners of the user interface panel.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Gently lift the locking tabs on the panel with a flathead screwdriver, disconnect the wires, and set the panel aside.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the washer door and use a flathead screwdriver to remove the door boot spring.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the T25 screws holding the door lock in place.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the screws at the bottom of the front panel with a 1\/4-inch nut driver, then lift the front panel off.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Drain any remaining water from the pump using the drain hose, and remove the coin catch filter to check for debris.\u00a0<\/span><\/li>\n<\/ol>\n<h3><strong>Step 4: Replace the drain pump<\/strong><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use channel lock pliers to remove the retaining ring holding the tub-to-pump hose.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Disconnect the red grommet from the front of the drain pump housing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pull the pump housing forward and lift it up to remove the pump.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insert the new red grommet into the washer, securing the pump housing to the rear grommets in the base.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Secure the front of the drain pump housing with the red grommet.<\/span><\/li>\n<\/ol>\n<h3><strong>Step 5: Reassemble the washer<\/strong><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use channel lock pliers to secure the tub-to-pump hose and drain hose with the retaining rings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the front panel onto the mounting hooks at the top of the washer frame and secure it with the 1\/4-inch screws at the bottom.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reattach the door lock using the T25 screws.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Press the door gasket back onto the front panel lip, then reinstall the door seal ring. If needed, gently use a flathead screwdriver to help position the ring, taking care not to damage the gasket.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reconnect the interface wire to the user interface control panel and lock the panel in place. Secure it with the 1\/4-inch screws and T25 screws.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slide the top panel back into position behind the user panel and reattach it with the 1\/4-inch screws at the back.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reinsert the detergent drawer.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plug the washer back in or turn the breaker back on to restore power.<\/span><\/li>\n<\/ol>\n<p><b>Read more:\u00a0 <\/b><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-decide-what-water-temperature-to-use-for-laundry\/\"><b>How to Decide What Water Temperature to Use for Laundry<\/b><\/a><\/p>\n<h2><strong>Additional information<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Thank you for reading! We hope this guide helped you get your washer working again.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need replacement parts or some extra help with ordering them, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">, where you can chat with a pro, <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><b>read our DIY blog<\/b><\/a><span style=\"font-weight: 400;\"> and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t forget to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>subscribe to us on YouTube<\/b><\/a><span style=\"font-weight: 400;\"> and follow us on <\/span><a 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