{"id":11291,"date":"2024-10-11T13:15:00","date_gmt":"2024-10-11T20:15:00","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=11291"},"modified":"2024-10-11T13:15:09","modified_gmt":"2024-10-11T20:15:09","slug":"water-heater-not-working-fix-your-gas-or-electric-unit-with-these-simple-steps","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/c\/water-heater-not-working-fix-your-gas-or-electric-unit-with-these-simple-steps\/","title":{"rendered":"Water heater not working? Fix your gas or electric unit with these simple steps"},"content":{"rendered":"<div  class='avia-image-container  av-styling-    avia-builder-el-0  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" class='wp-image-11303 avia-img-lazy-loading-not-11303 avia_image' src=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1.jpg\" alt='' title='Updated blog rectangle (13)' height=\"500\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1.jpg 1600w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-300x94.jpg 300w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-1030x322.jpg 1030w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-768x240.jpg 768w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-1536x480.jpg 1536w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-1500x469.jpg 1500w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/10\/Updated-blog-rectangle-13-1-705x220.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><span style=\"font-weight: 400;\">If you\u2019ve ever asked, &#8220;Why is my hot water heater not working?&#8221; you\u2019ve come to the right place! We\u2019ll explore common reasons for gas and electric water heaters failing and provide easy-to-follow troubleshooting steps, so you can get your unit running again.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need any replacement parts for your appliances, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400;\"> at<\/span> <a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span><\/p>\n\n<p><b><i>Important<\/i><\/b><b><i>:<\/i><\/b><i><span style=\"font-weight: 400;\"> The information provided in this article may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/span><\/i><\/p>\n<h2><strong>Common reasons your water heater is not working<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Several issues can cause a gas or electric water heater to stop working. These include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faulty thermostat<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Broken heating elements (for electric water heaters)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pilot light or gas control issues (for gas water heaters)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tripped circuit breaker<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sediment buildup in the tank<\/span><\/li>\n<\/ul>\n<h2><strong>Troubleshooting steps\u00a0\u00a0<\/strong><\/h2>\n<h3><span style=\"font-weight: 400;\">Check the power supply (Electric heaters)<\/span><\/h3>\n<p><b>Check the circuit breaker<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Head to your main electrical panel and check the breaker for the water heater. If it\u2019s tripped, reset it by flipping it off and then back on.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If it trips again immediately, there might be a short circuit, and you\u2019ll need to check wiring or replace parts.<\/span><\/li>\n<\/ol>\n<p><b>Reset the high-temperature cutoff switch<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the circuit breaker for the water heater.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Remove the access panel on the heater and press the red reset button located near the thermostat. If it clicks, it was tripped, and resetting should restore power.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Replace the access panel, turn the breaker back on, and wait about 30 minutes.\u00a0<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">If the water doesn\u2019t heat up, continue to the next steps.<\/span><\/p>\n<p><b>Use a multimeter to test the heating elements<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After turning off the power, use a multimeter to check the heating elements. Set the multimeter to the lowest resistance setting (Ohms).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Place one probe on each terminal of the heating element. If the multimeter shows no reading or infinity, the element is faulty and needs to be replaced.<\/span><\/li>\n<\/ol>\n<h3><strong>Check the gas supply and pilot light (Gas heaters)<\/strong><\/h3>\n<p><b>Verify the gas supply\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ensure the gas valve to your water heater is fully open. If it was closed, open it and wait for a few minutes for the gas to flow into the system.<\/span><\/p>\n<p><b>Relight the pilot light (if applicable)\u00a0<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check through the viewing window at the bottom of your unit to see if the pilot light is on.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the pilot light is out, follow the instructions on the heater to relight it. Usually, this involves turning the control knob to &#8220;Pilot&#8221; and holding down the ignition button while lighting the pilot with a long lighter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the pilot light won\u2019t stay lit<\/span><b>,<\/b><span style=\"font-weight: 400;\"> it could be a faulty thermocouple. The thermocouple senses when the pilot light is on and shuts off the gas if the pilot goes out. Replace it if necessary.<\/span><\/li>\n<\/ol>\n<p><b>Test the thermocouple\u00a0\u00a0<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use your multimeter to test the thermocouple if the pilot light won\u2019t stay lit.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set the multimeter to millivolts and attach one probe to the thermocouple end and the other to the gas valve connection.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A working thermocouple should read 20-30 millivolts when heated by the pilot. If the reading is lower, replace the thermocouple.<\/span><\/li>\n<\/ol>\n<h3><strong>Adjust or replace the thermostat (Both gas and electric heaters)<\/strong><\/h3>\n<p><b>Check the temperature setting<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Locate the thermostat (you may need to remove an access panel for electric heaters).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Make sure the temperature is set between 120\u00b0F and 140\u00b0F. If it\u2019s set too low, raise it and wait to see if the water heats properly.<\/span><\/li>\n<\/ol>\n<p><b>Test the thermostat (Electric heaters)<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">After turning off the power, use a multimeter to test the thermostat for continuity.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Set your multimeter to continuity mode and place the probes on the thermostat terminals. If there\u2019s no continuity, the thermostat needs to be replaced.<\/span><\/li>\n<\/ol>\n<h3><strong>Flush the water heater (Both gas and electric heaters)<\/strong><\/h3>\n<p><b>Drain the water heater to remove sediment<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sediment build-up can cause heating issues. Turn off the power and gas and close the cold water inlet valve.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attach a hose to the drain valve at the bottom of the tank and place the other end outside or into a drain.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open a hot water faucet nearby to let air into the system, then open the drain valve to empty the tank.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once the tank is drained, close the valve, remove the hose, and refill the tank by opening the water supply. Turn the power or gas back on after the tank is full.<\/span><\/li>\n<\/ol>\n<h3><strong>Check for leaks (Both gas and electric heaters)<\/strong><\/h3>\n<p><b>Inspect the tank and connections for leaks<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check around the tank, pipes, and valves for any signs of leaks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you find leaks at the pressure relief valve or drain valve, you may need to tighten connections or replace those parts.<\/span><\/li>\n<\/ol>\n<h2><strong>People also ask<\/strong><\/h2>\n<p><b>Why is my water heater not working?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">There are several reasons your water heater is not working:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For electric water heaters, it could be due to a tripped circuit breaker, a blown fuse, or a faulty heating element.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For gas water heaters, common issues include a lack of gas supply, an extinguished pilot light, or a malfunctioning thermocouple. In both cases, sediment buildup or a faulty thermostat may also prevent the heater from working properly.<\/span><\/li>\n<\/ul>\n<p><b>How do I reset my water heater?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To reset an electric water heater, locate the reset button on the thermostat. This button is often red and located behind an access panel. Press the button to reset the system.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">For gas water heaters, resetting involves turning the gas valve to the &#8220;off&#8221; position for a few minutes, then back to &#8220;pilot&#8221; to reignite the pilot light. Always refer to the manufacturer\u2019s manual for specific reset instructions.<\/span><\/p>\n<p><b>What do you do when your water heater doesn\u2019t work?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When your water heater doesn\u2019t work, follow these troubleshooting steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check the power or gas supply.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inspect the thermostat for faults.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flush the tank to remove any sediment buildup.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Test the heating elements or burner.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the issue persists, consider replacing faulty parts like the thermostat or thermocouple.<\/span><\/li>\n<\/ul>\n<p><b>How do I know if my water heater element is bad?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To check if the water heater element is bad:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Turn off the power to your electric water heater.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Use a multimeter to test the heating element for continuity. If the reading is zero or infinity, the element is faulty and will need replacement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Signs of a bad element include water taking longer to heat, or no hot water at all.<\/span><\/li>\n<\/ul>\n<p><b>What should I do if my gas water heater is not heating water?<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If your gas water heater is not heating water, try these steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the gas supply is on and that the pilot light is lit. If the pilot is out, relight it according to your manufacturer\u2019s instructions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If the pilot won\u2019t stay lit, the thermocouple may be faulty and need replacement.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check for sediment buildup, which can insulate the burner and reduce heating efficiency.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If these steps don\u2019t resolve the issue, call a professional technician for further diagnosis.<\/span><\/li>\n<\/ul>\n<h2><strong>Additional information<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Thanks for reading! If you still need some replacement parts, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400;\">. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While you\u2019re waiting for your new part to arrive, you can explore our <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/\"><b>DIY blog<\/b><\/a><span style=\"font-weight: 400;\"> and watch thousands of video tutorials on <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>our YouTube channel<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Be sure to follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400;\"> 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This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Water heater not working? 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