{"id":15247,"date":"2025-04-01T06:40:19","date_gmt":"2025-04-01T13:40:19","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=15247"},"modified":"2025-04-01T06:40:28","modified_gmt":"2025-04-01T13:40:28","slug":"troubleshooting-error-code-25-on-an-lg-air-conditioner","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/c\/troubleshooting-error-code-25-on-an-lg-air-conditioner\/","title":{"rendered":"Troubleshooting error code 25 on an LG air conditioner"},"content":{"rendered":"<div  class='avia-image-container  av-styling-    avia-builder-el-0  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" class='wp-image-15323 avia-img-lazy-loading-not-15323 avia_image' src=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1.jpg\" alt='' title='' height=\"500\" width=\"1600\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1.jpg 1600w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-300x94.jpg 300w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-1030x322.jpg 1030w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-768x240.jpg 768w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-1536x480.jpg 1536w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-1500x469.jpg 1500w, https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2025\/03\/Updated-blog-rectangle-17-1-705x220.jpg 705w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><span style=\"font-weight: 400\">Is your LG air conditioner displaying error code 25? Don&#8217;t worry, this is a problem that you can fix yourself without the need for a costly service call, and we\u2019re here to help!<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you find out that you need any <\/span><a href=\"https:\/\/appliancepartspros.com\/air-conditioner-parts.html\"><span style=\"font-weight: 400\">replacement parts<\/span><\/a><span style=\"font-weight: 400\"> for your appliance<\/span> <span style=\"font-weight: 400\">while you\u2019re troubleshooting, you can enter your <\/span><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><b>model number<\/b><\/a><span style=\"font-weight: 400\"> at <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400\"> to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.<\/span><\/p>\n<p><em><span style=\"font-weight: 400\">The troubleshooting information provided in this article may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/span><\/em><\/p>\n\n<h2><span style=\"font-weight: 400\">What the error code means<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Error code 25 on an LG multi split air conditioner indicates a problem with the incoming power supply to the system.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This fault code is triggered when the voltage of the incoming power supply is outside the acceptable range between 140V AC and 300V AC.<\/span><\/p>\n<p><span style=\"font-weight: 400\">This error code is a safety measure to protect the internal components of the air conditioner from potential damage due to over-voltage or under-voltage conditions. Operating the system with an improper power supply can lead to various issues, such as reduced performance, component failure, or even safety hazards.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Safety precautions<\/span><\/h2>\n<p><span style=\"font-weight: 400\">When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Take your time and don\u2019t rush while working to prevent accidents and personal injuries.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Work in a well-lit area so you can clearly see and access the interior parts.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Never work on internal parts with bare wet hands. Make sure the work area is completely dry.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Check your user manual to see if there are specific installation or safety instructions for your part or appliance.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Tools and materials needed<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Multimeter<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Screwdrivers<\/span><\/li>\n<\/ul>\n<p><b><i>Important<\/i><\/b><b><i>:<\/i><\/b><i><span style=\"font-weight: 400\"> The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it. Always consult the user manual or refer to any specific instructions provided by the manufacturer for the recommended tools for your appliance model.<\/span><\/i><\/p>\n<h2><span style=\"font-weight: 400\">Troubleshooting steps<\/span><\/h2>\n<p><b><i>LIVE VOLTAGE WARNING: <\/i><\/b><i><span style=\"font-weight: 400\">For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/span><\/i><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Use a digital multimeter to measure the voltage of the incoming power supply to the outdoor unit of the LG multi split air conditioner.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Locate the electrical panel or disconnect switch that supplies power to the outdoor unit.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Set the multimeter to the AC voltage setting and place the probes on the live and neutral terminals of the power supply.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Observe the voltage reading on the multimeter. The voltage should be between 140V AC and 300V AC for the system to operate correctly.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the voltage is outside this range, an electrician will need to check the connection from the electrical outlet.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If the incoming power supply voltage is within the correct range of 140V AC to 300V AC, then the issue is likely with the outdoor unit PCB.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Visually inspect the PCB for any obvious signs of damage, such as scorch marks, bulging capacitors, or loose connections.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Replace the PCB if there is any damage or the voltage is normal to the board.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">After replacing the outdoor unit PCB, restore power to the system and turn on the air conditioner.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Monitor the operation of the system and observe the control panel or indoor unit display for any error codes or abnormal behavior.<\/span><\/li>\n<\/ol>\n<h2><span style=\"font-weight: 400\">Additional information<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Thank you for reading! We hope this guide helped you get your LG multi split air conditioner working again.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need replacement parts or some extra help with ordering them, grab your model number and head over to <\/span><a href=\"https:\/\/www.appliancepartspros.com\/\"><b>AppliancePartsPros.com<\/b><\/a><span style=\"font-weight: 400\">, where you can chat with a pro, read our DIY blog and more.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Be sure to <\/span><a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><b>subscribe to us on YouTube<\/b><\/a><span style=\"font-weight: 400\"> and follow us on <\/span><a href=\"http:\/\/facebook.com\/appliancepartspros\"><b>Facebook<\/b><\/a><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/twitter.com\/applpartspros\"><b>Twitter<\/b><\/a><span style=\"font-weight: 400\"> and <\/span><a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><b>Instagram<\/b><\/a><span style=\"font-weight: 400\">!<\/span><\/p>\n<p><b>Keep Reading:\u00a0<\/b><\/p>\n<p><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-clean-your-ac-unit-filter\/\"><b>How to Clean Your Air Conditioner the Easy Way<\/b><\/a><b>\u00a0\u00a0<\/b><\/p>\n<p><a href=\"https:\/\/www.appliancepartspros.com\/b\/what-is-a-ductless-mini-split-ac-and-how-does-it-work\/\"><b>What is a Ductless Mini-Split Air Conditioner And How Does it Work?<\/b><\/a><b>\u00a0\u00a0<\/b><\/p>\n<p><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-get-better-air-quality-from-your-window-air-conditioner\/\"><b>How to get better air quality from your window air conditioner<\/b><\/a><\/p>\n<\/div><\/section>\n<div  class='av-social-sharing-box  avia-builder-el-2  el_after_av_textblock  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Here\u2019s a simple guide to troubleshoot and fix the issue fast.<\/p>\n","protected":false},"author":3,"featured_media":15324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,213],"tags":[5970,5978,5979,5968,5967,5972,5971,2106,5975,5969],"class_list":["post-15247","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-air-conditioner","category-error-codes","tag-ac-not-working","tag-error-25-fix","tag-error-code-25","tag-error-code-troubleshooting","tag-error-codes-on-ac","tag-lg-ac-issues","tag-lg-ac-repair","tag-lg-air-conditioner","tag-lg-air-conditioner-problems","tag-troubleshoot-lg-ac"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Troubleshooting error code 25 on an LG air conditioner<\/title>\n<meta name=\"description\" content=\"Error code 25 on your LG air conditioner? 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