{"id":7024,"date":"2024-02-02T09:55:08","date_gmt":"2024-02-02T17:55:08","guid":{"rendered":"https:\/\/www.appliancepartspros.com\/b\/?p=7024"},"modified":"2024-02-02T09:55:26","modified_gmt":"2024-02-02T17:55:26","slug":"maytag-washer-not-spinning-or-agitating-a-troubleshooting-guide","status":"publish","type":"post","link":"https:\/\/www.appliancepartspros.com\/c\/maytag-washer-not-spinning-or-agitating-a-troubleshooting-guide\/","title":{"rendered":"Maytag washer not spinning or agitating: A troubleshooting guide"},"content":{"rendered":"<div  class='avia-image-container  av-styling-    avia-builder-el-0  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img fetchpriority=\"high\" fetchpriority=\"high\" decoding=\"async\" class='wp-image-7027 avia-img-lazy-loading-not-7027 avia_image' src=\"https:\/\/www.appliancepartspros.com\/c\/wp-content\/uploads\/2024\/02\/Copy-of-Copy-of-Copy-of-IMAGE-TEMPLATE-FOR-BLOG-2-1500x430.jpg\" alt='' title='' height=\"430\" width=\"1500\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>It&#8217;s so frustrating when your washer goes on strike. If your clothes are sitting in a soggy mess or you hear the machine trying to spin or agitate but nothing&#8217;s happening, there may be a part within it that needs to be repaired to get back in working order. Many things, including a bad drive belt, motor, capacitor, wire harness, shift actuator, lid lock, or main control could prevent the washer from agitating or spinning.<\/p>\n<p>We\u2019ve got all the information you need to troubleshoot this issue yourself so you don\u2019t have to spend the time or money on a repair technician. Let\u2019s figure this out together!<\/p>\n<p>If you need any replacement parts for your washer, <a href=\"https:\/\/www.appliancepartspros.com\/washer-parts.html\"><strong>you can find them here<\/strong><\/a>. You can also use your model number to search <a href=\"https:\/\/www.appliancepartspros.com\/\"><strong>AppliancePartsPros.com<\/strong><\/a> for compatible parts, which usually arrive at your door within two business days.<\/p>\n<p><strong><em>Disclaimer:<\/em><\/strong><em> The troubleshooting information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.<\/em><\/p>\n<p><strong>READ MORE: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-find-your-appliances-model-number\/\"><strong>How To Find Your Appliance\u2019s Model Number<\/strong><\/a><\/p>\n\n<h2 class=\"wp-block-heading\">What you need<\/h2>\n<ul class=\"wp-block-list\">\n<li>Multimeter<\/li>\n<li>Flat-head screwdriver<\/li>\n<li>5\/16-inch socket<\/li>\n<li>1\/4-inch nut driver<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">Safety precautions<\/h2>\n<p>Your safety should always be the top priority when performing any appliance repair:<\/p>\n<ul class=\"wp-block-list\">\n<li>Always power off and unplug your washer or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.<\/li>\n<li>Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.<\/li>\n<li>If the washer has recently been used, give it plenty of time to cool down before working on it.<\/li>\n<li>Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.<\/li>\n<li>Work in a well-lit area so you can clearly see and access washer parts.<\/li>\n<li>Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.<\/li>\n<li>Never work on internal parts with wet hands. Make sure the work area is completely dry.<\/li>\n<li>Check the user manual to see if there are specific installation or safety instructions related to your washer or replacement part.<\/li>\n<li>Be gentle when handling or removing parts. Excessive force might damage the washer or cause personal injury.<\/li>\n<li>Wear insulated work gloves to protect your hands from sharp metal parts and debris.<\/li>\n<li>When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.<\/li>\n<li>Don\u2019t test live voltage with a multimeter if you\u2019re unfamiliar with how to prevent short-circuiting.<\/li>\n<li>Consider wearing safety glasses and\/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.<\/li>\n<\/ul>\n<p><strong>READ MORE: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-replace-the-main-control-board-in-a-top-loading-maytag-washer\/\"><strong>How to replace the main control board in a top-loading Maytag washer<\/strong><\/a><\/p>\n<h2 class=\"wp-block-heading\">Troubleshooting steps<\/h2>\n<h3 class=\"wp-block-heading\">Step 1 &#8211; Check the drive belt<\/h3>\n<p>Before you dig far into the washer, let\u2019s check a part that can easily fail from normal wear and tear.<\/p>\n<ol class=\"wp-block-list\">\n<li>Turn off the washer and disconnect it from the power source.<\/li>\n<li>Disconnect the water supply.<\/li>\n<li>Lean the washer back against a wall.<\/li>\n<li>Use a 5\/16-inch socket to remove the belt shield bolts.<\/li>\n<li>Set the shield off to the side.<\/li>\n<li>Check the belt to see if it\u2019s broken or stretched out. You shouldn\u2019t be able to pull the belt in very much when pinching the belt in between the pulleys.<\/li>\n<\/ol>\n<p>If the belt is damaged or broken, it\u2019ll need to be replaced. If it\u2019s good, move on to the next step.<\/p>\n<p><strong>READ MORE: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-use-a-multimeter-to-check-appliance-parts\/\"><strong>How To Use A Multimeter To Check Appliance Parts<\/strong><\/a><\/p>\n<h3 class=\"wp-block-heading\">Step 2 &#8211; Test the motor<\/h3>\n<ol class=\"wp-block-list\">\n<li>Remove the belt.<\/li>\n<li>Rotate the motor pulley to see if it moves freely. If it doesn\u2019t, that means the motor has failed. If it does rotate freely, you\u2019ll need to test the windings.<\/li>\n<li>Remove the wires to isolate the motor.<\/li>\n<li><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-use-a-multimeter-to-check-appliance-parts\/\"><strong>Set a multimeter<\/strong><\/a> to Ohms, which has a symbol that looks like an upside-down horseshoe.<\/li>\n<li>Test from the white wired terminal to the other two terminals.<\/li>\n<\/ol>\n<p>The windings should measure between 3.5 to 6 Ohms. If the windings aren\u2019t within this range, then the motor has failed and needs to be replaced. If the windings test good, you can put the wire connection and belt back on and move on to the next step.<\/p>\n<h3 class=\"wp-block-heading\">Step 3 &#8211; Test the capacitor<\/h3>\n<ol class=\"wp-block-list\">\n<li>Carefully disconnect the wires.<\/li>\n<li>Use a screwdriver to discharge the capacitor. DO NOT touch the metal of the screwdriver when doing this. Set the tip on one terminal post and create a bridge to the other one, then leave the screwdriver there for a few seconds. Repeat this one time.<\/li>\n<li>Set the multimeter to capacitance, which has a symbol that looks like two sideways Ts facing each other.<\/li>\n<li>Set the meter probes onto each post. If the capacitor is good, you should get a reading between 48 to 52 microfarads of capacitance. If the reading is outside of this range, then the capacitor will need to be replaced.<\/li>\n<\/ol>\n<p>If the reading is good, plug the wires back in, install the belt shield and set the washer onto its base before moving on to the next step.<\/p>\n<h3 class=\"wp-block-heading\">Step 4 &#8211; Test the main control<\/h3>\n<p><strong><em>LIVE POWER WARNING:<\/em><\/strong><em> The next step is voltage testing at the main control. For this test, you\u2019ll need to plug the washer in and turn it on, so please be very careful here. Always take extreme care when checking live voltage so you can protect yourself from electric shock, which has the potential to cause serious injuries. Don\u2019t ever test live voltage if you\u2019re uncomfortable using a multimeter.<\/em><\/p>\n<ol class=\"wp-block-list\">\n<li>Use the 1\/4-inch nut driver to remove the screws from the rear console cover.<\/li>\n<li>Set the console cover to the side and plug the power cord in.<\/li>\n<li>Use the washer\u2019s tech sheet to set the washer into diagnostic mode and select the tachometer test.<\/li>\n<li>Set the multimeter to DC Voltage, which looks like a V with a solid and a dotted line.<\/li>\n<li>Find the J2 connector.<\/li>\n<li>Test from pin 3 with the black meter probe to pin 4 with the red probe. You should get 13 Volts DC. If there\u2019s no voltage present, then the main control has failed.<\/li>\n<li>If you get good voltage, move the red probe to terminal 2. With both the probes in place, rotate the basket by hand and look for a return voltage. If you get a return voltage, then the main control might be the problem, but you\u2019ll need to continue testing to see if another part has failed. If there isn\u2019t any return voltage, move on to the next step.<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\">Step 5 &#8211; Test the shift actuator<\/h3>\n<p>The test you did with the main control is the same for the shift actuator.<\/p>\n<p>If you get 13 Volts DC from the wires at pin 3 and pin 4, but no return voltage from the wires at pin 2 and pin 4, then the shift actuator is bad and needs to be replaced.<\/p>\n<p>If you got return voltage, then the shift actuator is good and you can move onto the next step.<\/p>\n<h3 class=\"wp-block-heading\">Step 6 &#8211; Test the lid lock<\/h3>\n<ol class=\"wp-block-list\">\n<li>Cancel out of the tachometer test by pressing the cancel button and holding it down for 3 seconds.<\/li>\n<li>Go back into diagnostic mode and select the manual test option.<\/li>\n<li>Set the multimeter to Volts AC, which looks like a V with a squiggly line.<\/li>\n<li>Test connection J15 from the yellow wire at pin 1 to the white wire at pin 3 for 120 Volts AC.<\/li>\n<li>When you press start, you should see 120 Volts and hear the lid lock. If the voltage was measured but the lid didn\u2019t lock, then the lid lock assembly is bad. If the lid is locked, press start again for it to unlock. Cancel the test mode by unplugging the power cord to continue testing.<\/li>\n<\/ol>\n<h3 class=\"wp-block-heading\">Step 7 &#8211; Test the wire harness<\/h3>\n<ol class=\"wp-block-list\">\n<li>Set the multimeter to Ohms.<\/li>\n<li>Remove the J16 wire connector.<\/li>\n<li>Put the black meter probe on the white wire from pin 5.<\/li>\n<li>Set the red probe on the red wire and then the orange wire to see the resistance.<\/li>\n<\/ol>\n<p>If both wires have resistance between 3.5 to 6 Ohms each, then the wire harness on the motor circuit is good. If you\u2019ve reached this point without finding a bad part, then the main control needs to be replaced. If you don\u2019t get good resistance when checking the motor circuit, then the wire harness needs to be replaced.<\/p>\n<p><strong>READ MORE: <\/strong><a href=\"https:\/\/www.appliancepartspros.com\/b\/how-to-replace-shock-absorber-w11415987-on-a-front-load-whirlpool-kitchenaid-or-maytag-washer\/\"><strong>How to replace shock absorber W11415987 on a front-load Whirlpool, KitchenAid or Maytag washer<\/strong><\/a><\/p>\n<h2 class=\"wp-block-heading\">More information<\/h2>\n<p>Thank you for reading! We hope this guide helped you troubleshoot your Maytag washer and get it working again.<\/p>\n<p>If you have any other appliance repair needs or projects, don\u2019t hesitate to explore our other troubleshooting guides and videos.<\/p>\n<p>If you need replacement parts or some extra help with ordering them, grab your model number and head over to <a href=\"https:\/\/www.appliancepartspros.com\/\"><strong>AppliancePartsPros.com<\/strong><\/a>, where you can chat with a pro, read our DIY blog and more. We can also help you <a href=\"https:\/\/www.appliancepartspros.com\/repair-help\/washer-repair-help\"><strong>troubleshoot common washer problems here.<\/strong><\/a><\/p>\n<p>Be sure to <a href=\"https:\/\/www.youtube.com\/@appliancepartspros\/videos\"><strong>subscribe to us on YouTube<\/strong><\/a> and follow us on <a href=\"http:\/\/facebook.com\/appliancepartspros\"><strong>Facebook<\/strong><\/a>, <a href=\"https:\/\/twitter.com\/applpartspros\"><strong>Twitter<\/strong><\/a> and <a href=\"https:\/\/instagram.com\/appliancepartspros?igshid=OGQ5ZDc2ODk2ZA==\"><strong>Instagram<\/strong><\/a>!<\/p>\n<\/div><\/section>\n<div  class='av-social-sharing-box  avia-builder-el-2  el_after_av_textblock  avia-builder-el-last  '><div class='av-share-box'><h5 class='av-share-link-description av-no-toc '>Share this entry<\/h5><ul class='av-share-box-list noLightbox'><li class='av-share-link av-social-link-facebook' ><a target=\"_blank\" aria-label=\"Share on Facebook\" 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