How to Troubleshoot & Replace Whirlpool AP5989759 / W10853723 Water Inlet Valve

Valve replacement was the only option, this is a non-repairable item. I found a video that showed how to replace this valve - more of a generic video not specifically for my model, but close enough. The big difference was how the top of the washer released for access, two screws on the back hinge plate need to come out and the top pulls forward to allow it to tilt up. Unplug your washer and turn off the water valves, put a rag on the floor to catch water and remove the water hoses from the machine. Lifting the top open the valve discharge hoses are under the top. Four hoses with spring-type water hose clamps holding them on. Take a picture with your phone for later reference. Remove them, be ready for some water spillage. Top back down - then three screws on the backside holding the control panel to the top, roll that open and gently set it aside. Take a picture of your valve connections with your phone for later review, not likely you'll mix them up but better safe than sorry. Unplug the six valve connectors and the thermistor connector. Pull the power cord assembly from it's holder and move it aside. My valve had place for three screws holding the valve in place but only two were installed. Remove these then lift the valve from the washer. Reinstall in the reverse order, valve and two or three screws, power cord, six valve connectors, and thermister connector. Double-check with your phone picture for the color code on the connectors. Roll the control panel back on and tighten the screws. Top back up and connect the 4 hoses. Top back down and tighten it down if you have the 2 screws on the back like mine to allow the top to open. Hook up the water and power and drain hose and take it for a spin. It's as simple as it sounds. Be sure to check for leaks. 

I did a diagnostic check. Which shows me every step in a complete wash cycle. At this point I could see the water spilling out from the dispensers. Which lead me to the valve diverter. One of the solenoid was hot, so I put a meter on the solenoid and new that it was not actuating correctly. 

Replaced the water inlet manifold. 

Purchased and installed above part. 

The washer had intermittent LF errors and issues with the bleach and fabric softener filling not emptying or filling with water. I had a service call from the big mall chain-store come out and paid $99 for him to tell me all the tests checked okay. I knew it had to be something with the valves even though they ohmed out okay. I ordered a new valve assembly that afternoon and it arrived the next morning. After viewing the how-to video on this site, I was able to install the new valve assembly in less than an hour. It was a pretty easy fix, and the washer is working great again. 

Replaced water control valve 

Replaced bleach dispenser and valve assembly. 

Ordered new inlet water valve. 

I removed the old fill valve and installed the new one. The machine works great. 

I purchased the water inlet valve assembly for my Maytag washer. After studying videos of replacing the assembly for both the Maytag and Whirlpool washers, I collected the recommended tools and began the replacement. I had a problem opening the top because the procedure for the Maytag was to release tabs on the front. This didn't work so I tried the Whirlpool approach, remove two screws in the back and slide the top forward, which worked great. After that it was easy to remove the hoses and the connections in the back. Take pictures before doing both so you get them right. The videos were very helpful. Put everything back in reverse order and you should be good to go. It took about an hour to do the job but now I could cut that down but 15-20 minutes.