I looked on line and found many references to this brand having problems with the thermal fuse failing during a self cleaning cycle. I loosened the screws that held the oven to the cabinet just enough where the oven could slide out and give me access to the screws holding the control panel in place. Once I had the control panel off, the thermal fuse was right in front and easily accessible. I could also unlatch the oven door and obtain the model number of the oven. I then ordered a replacement fuse, which arrived within a week. The fuse was easily installed and the oven works again.