Cecilia A Burbank , CA January 30, 2016 Our microwave glass stopped turning Chatted with one of your customer reps and she helped me identify the coupler I needed. I received it, dropped it in to its spot and adjusted it until it clicked in. Tested it and 'voila', our glass top turned again. Thank You for your knowledgeable customer service. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes