Jim December 16, 2023 for Model Number GSL25JFXJLB Fridge dead . Replaced the main control board & the fridge came back on and is cooling but the dispenser board is flashing 0 and will not allow any water/ice and can't set temps. dispenser board? Thanks Jim
1 Answer Jim, If a hard reset (killing the power for several minutes) doesn't clear it then it will likely need a dispenser board. Read More...
Brian August 03, 2023 for Model Number PSF23MGWABB My ice dispenser auger runs continuously, at least until the motor gets too hot I assume and it stops for awhile until it cools off, then starts running on it's own again.
1 Answer Hello Brian, if only the auger motor is running but the flapper over the ice chute is closed, likely the auger motor relay on the main control board is stuck closed, the board is part WR55X10942C. Read More...
Ed December 21, 2021 for Model Number GSH25JSTESS For the past month our water dispenser stopped working. Every other function on the display panel would work except for dispensing water. Now nothing on the display works at all. I open the fridge and freezer and the interior lights both come on and now the fridge and freezer are not cooling. Could it all be caused by the control panel? Thank you for your time
1 Answer Ed. With nothing working except for the lights it would most likely be the main control board WR55X10942C that would be faulty. Read More...
Steve October 02, 2020 The part # for the ice and water dispenser is WR55X23210. The panel will not work at all to dispense ice or water and the frig and freezer stopped cooling as well. If we replace this part (combined HMI ASM Board) will everything start working again?
1 Answer Steve, WIth the unit not cooling and the display not working then this would most likely be a Main control board issue. Read More...
Joe April 09, 2020 for Model Number GSS20GSDB SS I replaced the auger in my ice maker last week. A few days later the control panel on the front starting dispensing on it's own, depending on what it was set to that's would dispense. Now all of the buttons that dispense are dead. The light button works, the temp buttons work. Would this be a bad wr55x23210 board?
1 Answer Joe, Yes, the dispenser control board WR55X23210 would be what is needed for this repair. Read More...
George April 06, 2020 for Model Number GSH22JSXLSS My chilled water line was iceing up so I replaced the dispenser water tube heater which had corrected the issue in the past. This time the problem remained so I checked all the connections to the heater and found them to be good. I than checked the voltage to the tube heater and found 0 volts. I also checked the voltage at pins 2 & 6 on the PCB and found that to be 0 also. all other functions and lights on the PCB and refrigerator appear to be working properly. It would appear there is no power going to / from pin 2 on the PCB. Is this a bad PCB or is something else I should be looking at?
1 Answer George, With no voltage on the 2 and 6 pins, the dispenser control board would need to be replaced. WR55X23210 Read More...
Matt July 12, 2019 for Model Number GSS25KSWASS I just installed a new touch pad and the water is working!! BUT, the ice started to work for a second and then stopped. I've inspected the cube tray and there are no blockages. Could this be a bad touch pad? Thanks
1 Answer Matt, it is unlikely that the touchpad would be the issue unless the ice dispensed with the original touchpad. If ice did not dispense with the original touchpad, you may want to test the auger assembly for incoming voltage. If the auger motor is receiving voltage when the dispenser is activated and the door switch is pressed, then the auger motor WR17X11456 has failed. Read More...
John July 08, 2019 WR55X23210 Freezer coils freeze up not cool in the fridge. Replaced defrost thermostat and the three thermistors, and the defrost heater. Found defrost thermostat was the wrong number...unit worked for 20 days and the same problem developed...frozen coils. Replace mother board...found where someone had added silicon around one capacitor. The unit worked for a week and back to frozen coils. I also added a defrost wire by the water tube as it would freeze up when the unit was running correctly. That worked fine and took care of the frozen water line. The temperature control board appears to be working ok as lights, light and you can adjust temp. Ideas? Could I have a bad defrost thermostat which works intermittently? or ??? I purchased this unit used and am thinking that it may have had this problem in the past since I found the defrost thermostat had been replaced and the motherboard had been worked on. Thanks for the help.
1 Answer John, We would need to have the model number of your refrigerator to be able to assist with your question. Please resubmit your question with the model number. Read More...
Andy June 18, 2019 for Model Number GSH25JSTASS We are having problem with our water dispenser. The front panel appears to work fine. All the LEDs are good, and switching between the functions worked. Ice dispenses fine. Issue started out with water not dispensing. Some time later, it dispenses a cup full, then stops, and trickles for a while. Sometimes the water won't stop dispensing but after a cup or two, it'd stop. It finally went nuts and started dispensing water non-stop on its own. We tried opening the freezer door which normally would stop the water flow but that didn't work. After about 10 gallons of water, we were able to stop the water from dispensing by removing the water filter. Are you able to let us know what part we would need to fix this issue?
1 Answer Andy, you will want to test the water valve [WR57X10032] at the yellow and orange wire for 120VAC, if the valve is not receiving the voltage, then the valve is bad and not closing. If the water valve is receiving 120VAC, then you will want to test the dispenser switch [WR23X10783] for continuity. When this switch is not engaged, it should not have continuity. If the switch has continuity when it is not engaged, then it is bad. If the switch tests good, then the most likely issue would be with the main control [WR55X10942P] not opening the relay for the valve and shutting the valve off (if the valve is receiving 120VAC). Read More...
Andy June 18, 2019 Front panel leds all seem to work fine, switching between water,ice and light. Ice dispenses as expected. The problem we are having is with the water dispenser. It works erratically. Not dispensing, then at times, dispensing a cup full and then stop, and trickles for a while even without the dispenser being touched. It finally went nuts and started dispensing water on its own. We were unable to get it to stop by opening the freezer door. Went through about 10 gallons of this and finally got it to stop by removing the water filter. Are you able to let us know what part we need to replace for this issue?
1 Answer Andy, there may be an issue with the water valve or with the switch assembly. If you could provide the model number for your appliance, the most accurate information possible can be given. Read More...