Keith May 11, 2023 There is a loud popping noise coming from the washplate area, what could that indicate?
1 Answer Hello Keith,remove the wash plate and inspect the underside splined area for wear. Read More...
Keith May 11, 2023 My washplate periodically will get stuck and then free itself, what could be the issue?
Keith May 11, 2023 Can I just reuse the old washplate bolt? Or is it recommended I buy a new one with the new washplate?
Keith May 11, 2023 My washplate has a crack in it, it does not seem to cause any issues, Do I need to replace it?
1 Answer Hello Keith, yes the wash plate should be replaced, it can cause clothes damage if cracked. Read More...
Djs April 01, 2019 for Model Number WTW7040DW0 My agitator wasn't working. It spins freely. I removed washplate from shaft. The bolt was tight but the teeth inside plate and shaft aren't touching. It has a lot of play. Do you think the teeth worn off the gear case shaft spline and plate? Is there an insert inside the new washplate that mine is maybe missing? Could of broke off, maybe. The teeth on both the shaft and plate aren't big. Not sure if they wore each other down from being broke for so long. or if the new plate has a insert. Just seems like a missing piece. Hard to believe these medal teeth would wear down.
1 Answer DJS, the wash plate would be the most likely issue as it is plastic and would not grind out the spline of the metal gearshaft. Read More...