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Found on-line troubleshooting guides. Checked motherboard, showed infinite ohms on heater/thermostat circuit. Took apart freezer compartment, found defrost heater element was toast. Got parts from Appliance Part Pros. Use their How-To videos and parts diagrams to replace heater and gasket. Put freezer back together, and refrigerator got cool. Read more
Discovered evap coil was frozen. Defrost heater was defective and needed replacing. Read more
I ordered a new ice door assembly& spring along with a new ice dispenser solenoid. I also ordered a new tube form assembly to replace the water spout. received all part within 2 days. watched the video and repairs went exactly as described, no problem except the tube assembly. When installing the tube assembly you have to take the inside panel off the door in order to get to the spout, but no problem installed the tube and everything works perfect. Read more
Purchased new parts form Appliance Pro ,and installed them. Read more
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Ordered the seal and replaced it. Read more