How to replace Whirlpool dishwasher dispenser WPW10199696

Is your Whirlpool dishwasher failing to dispense detergent or rinse aid properly? Don’t let a malfunctioning dispenser assembly dampen your dishwashing experience. In just a few simple steps, we’ll guide you through swapping it out—and we’ve included a helpful how-to video below to make the process even easier!

Looking for the right part? Enter your appliance model number below to find the exact match and get your appliance running like new again!

Frustrated that your Whirlpool dishwasher isn’t releasing detergent or rinse aid like it should? The dispenser assembly, part WPW10199696, might be the issue. But don’t worry, replacing it isn’t as tricky as it sounds. Grab a screwdriver and a little time, and we’ll show you exactly how to swap it out and get your dishwasher running like new again.

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

WATCH: How to replace detergent dispenser

Safety first

Safety should always be a priority when working on any appliance. Here are a few practical tips to help you stay safe:

• Turn off the power to the appliance by unplugging it or switching off the circuit breaker before starting any maintenance or repairs. This protects you from the risk of electric shock.
• Wear insulated gloves to shield your hands from sharp edges, pinching hazards, or debris.
• Work at a steady pace and take your time to avoid accidents or injuries.
• Make sure your workspace is well-lit so you can clearly see and access the parts you’re working on.
• Keep the area clear of clutter, and ensure children and pets stay out of the workspace.
• Never handle internal parts with wet hands. Check that both your hands and the work area are completely dry.
• Refer to your appliance’s user manual for any specific instructions or safety guidelines related to the part or repair.
• Handle parts gently to avoid damage to the appliance or potential injuries from applying too much force.
• Use safety glasses when dealing with chemicals, dust, or large debris to protect your eyes from harm.
• If the appliance was recently used, give it enough time to cool down before working on any heated components.
• Take photos or notes of wiring connections and terminals before disconnecting anything to make reassembly easier.
• Avoid touching exposed wires or terminals. If you must handle wires, use non-conductive tools or wear insulated gloves to minimize the risk of electrical shock.

Before starting any appliance repair, it’s important that you take proper safety precautions. First and foremost, make sure to turn off the power to the dishwasher at the breaker box and unplug the unit. This eliminates any chance of electric shock while working on the appliance. Also, turn off the water supply to the appliance.

It’s also a good idea to lay down some towels or cardboard underneath the dishwasher. This will protect your floor from scratches or spills during the repair.

Materials and tools needed

Gather the following materials and tools before beginning:

• New dispenser assembly – Whirlpool part #WPW1019969. Take your model number to AppliancePartsPros.com to make sure you have the correct part for your model.
• Torx T15 screwdriver
• Small flathead screwdriver
• 3/16″ nut driver

Replacement steps

The first step is to open the dishwasher door to access the inner door panel.

1. Use the T15 Torx screwdriver to remove the screws along the top of the outer door panel.
2. Once all screws are removed, gently pull down and outwards on the panel to release it.
3. Set the outer panel aside carefully.

1. Locate the wiring harness connected to the dispenser solenoid.
2. Use the flathead screwdriver to release the locking tab and disconnect the harness.
3. Set the harness aside.

1. Use the 3/16″ nut driver to remove the screws securing the dispenser mounting bracket.
2. Lift off the bracket and set it aside with the screws.

1. Locate the upper and lower locking tabs on the sides of the dispenser housing.
2. Insert the flathead screwdriver into each tab and gently pry outward to release.

1. With the tabs released, gently pull the dispenser assembly outward.
2. As you pull, support it from falling into the dishwasher tub.
3. Once free, set the old dispenser aside.

Install the new dispenser

1. Use your rags and cleaning bucket to wipe down the dispenser mounting area.
2. Remove any debris or old detergent buildup.
3. Make sure the area is dry before continuing.

1. Check that the solenoid port is facing outwards on the new dispenser.
2. Carefully insert the dispenser into the opening and press firmly until it snaps into place.

1. Hook the dispenser shield back over the retaining tab.
2. Position the dispenser mounting bracket, lining up the screw holes.
3. Insert and tighten all mounting screws with the nut driver.

1. Plug the dispenser wiring harness back into the solenoid port. It only fits one way.
2. Make sure the connection is secure.

1. Align the outer door panel, sliding it behind the side brackets.
2. Gently lower the panel into place, making sure it fits into the control console seam.
3. Replace and tighten the retaining screws with the Torx driver.

1. Reconnect the power and water supply to the dishwasher.
2. Run a test cycle with detergent and check that it dispenses.
3. Verify that the rinse aid dispenses 
4. Check for any leaks around the dispenser housing.

More information

Thanks for reading! We hope this article helped you replace the dispenser assembly in your Whirlpool dishwasher.

If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

While you’re waiting for your new part to arrive, you can explore our DIY blog and watch thousands of video tutorials on our YouTube channel.

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