Common reasons why your water heater is running but there’s no hot water


Steven E / Friday October 11, 2024


Is your water heater working but no hot water is coming out? Don’t panic! This is a frustrating yet common issue many homeowners encounter, and it usually has simple fixes. We’ll guide you through getting your water heater back on track.

If you need any replacement parts for your appliances, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Important: The information provided in this article may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

Common reasons your water heater isn’t producing hot water

1. Pilot light or ignition system problems in gas water heaters

If you have a gas water heater and no hot water, the culprit may be a faulty pilot light or ignition system. Gas water heaters rely on a flame to heat the water, and if the pilot light goes out or the ignition fails, the heater won’t produce any hot water.

Troubleshooting:

  • Check if the pilot light is out. Follow your water heater’s instructions to relight it.
  • If the ignition system is damaged or faulty, you might need to replace it. This is a common fix for gas water heaters.

2. Tripped circuit breaker or blown fuse (electric water heaters)

For electric water heaters, a no hot water issue is often electrical. A tripped circuit breaker or blown fuse can stop the heater from getting power.

Troubleshooting:

  • Inspect your home’s electrical panel. If the circuit breaker for the water heater has tripped, reset it.
  • Check the fuse box for any blown fuses and replace them as needed.

This is especially common in new electric water heaters with no hot water and is one of the easiest fixes.

3. Malfunctioning thermostat

A thermostat controls the water temperature, and a faulty one could result in water heater working but no hot water. This issue can affect both gas and electric water heaters.

Troubleshooting:

  • First, try adjusting the thermostat to a higher temperature (120°F is the ideal setting).
  • If that doesn’t help, test the thermostat with a multimeter to check for functionality. It might need replacement, which is a relatively simple repair. Here’s a thermostat kit you can use.

4. Broken heating element in electric water heaters

If your electric water heater has no hot water, one likely reason is a broken heating element. The heating element directly warms the water inside the tank, and if it’s damaged or burned out, your water will stay cold.

Troubleshooting:

  • Use a multimeter to test the heating element for continuity. If there’s no continuity, the heating element needs to be replaced.

5. Sediment buildup in the tank

Sediment buildup can occur in both gas and electric water heaters, especially if you live in an area with hard water. Over time, this sediment accumulates at the bottom of the tank, reducing the water heater’s efficiency and causing no hot water issues.

Troubleshooting:

  • Flush the tank to remove any sediment buildup. This can help restore proper function.
  • If the heating element has been damaged by sediment, it may need to be replaced.

People also ask

1. Why is my water heater working but no hot water?

When your water heater is working but no hot water is coming out, it could be due to a few reasons. Common causes include a faulty thermostat, a tripped circuit breaker (for electric water heaters), or a pilot light that has gone out (for gas water heaters). Other issues may include sediment buildup in the tank or a malfunctioning heating element.

2. How do I fix my gas water heater with no hot water?

To fix a gas water heater with no hot water, first check the pilot light. If it’s out, relight it according to the manufacturer’s instructions. If it doesn’t stay lit, you may need to replace the thermocouple or the entire pilot assembly. Additionally, inspect the thermostat and the gas valve for any issues. Flushing the tank may also help if sediment buildup is affecting performance.

3. Why is my new electric water heater not producing hot water?

A new electric water heater with no hot water could be due to incorrect installation, a tripped circuit breaker, or faulty wiring. Ensure the heater is properly connected to the power supply. Also, check that the thermostat is set correctly and the heating elements are functioning. If the issue persists, it may require professional inspection.

4. How do I reset my electric water heater when there’s no hot water?

To reset an electric water heater, first locate the reset button, typically found on the upper thermostat behind a panel on the unit. Press the reset button, and it should click if it has tripped. If the water heater doesn’t produce hot water after resetting, it could be a sign of a more serious issue, such as a faulty thermostat or burned-out heating element.

5. Can sediment buildup cause no hot water?

Yes, sediment buildup in a water heater can cause no hot water or inconsistent water temperatures. Over time, minerals and debris settle at the bottom of the tank, insulating the heating element and reducing its effectiveness. Flushing the water heater periodically can help remove the sediment and restore proper heating performance.

Additional information

Thanks for reading! If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over two million parts and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

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