E13 Electrolux washer error code: A troubleshooting guide

As frustrating as they may be, error codes are your washer’s way of directing you to a problem with the machine. E13 is a common error seen on some Electrolux front-load washers.

Let’s explore some of the potential causes of the error message and how you can resolve it to get your washer back up to speed.

If you’re looking for replacement parts for your Electrolux washing machine, you can enter your model number at AppliancePartsPros.com to order what you need. Most orders arrive in just two business days, and we have thousands of free videos to show you how to install your new parts.

Disclaimer: The troubleshooting information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the E13 error code mean?

The E13 error code means there’s either a water leak inside the outer wash tub or an air leak within the tub’s internal air bell system. Both of these issues can throw off the washer’s ability to measure water pressure while it’s operating.

The E13 code is triggered when the washer’s electronic control board signals that air and water pressures inside the tub are abnormal. The washer detects this through the pressure sensor connected to the air bell at the bottom of the tub assembly.

Finding the source of the water or air leak and repairing it will help you resolve the E13 fault code.

READ MORE: 5 Ways To Keep Your Clothes Washer In Great Shape

What you need

• Pliers
• 1/4-inch nut driver
• Container (to catch leaking water)
• Towels

Safety precautions

When working on any appliance, always keep safety first to avoid personal injury or damage to the appliance or parts. Here are some safety tips to keep in mind:

• Always power off and unplug your washer or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
• If the washer has recently been used, give it plenty of time to cool down before working on it.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the washer parts.
• Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with wet hands. Make sure the work area is completely dry.
• Check the user manual to see if there are specific installation or safety instructions related to your washer or replacement part.
• Be gentle when handling or removing parts. Excessive force might damage the washer or cause personal injury.
• Wear insulated work gloves to protect your hands from sharp metal parts and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Consider wearing safety glasses and/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.

Troubleshooting steps

Step 1: Inspect the tub for leaks

1. Remove the rear access panel on the back of the washer.
2. Run a drain and spin cycle. Watch closely for water dripping down from the outer tub seal area.
3. Check around the tub for wet spots or water droplets forming on the exterior tub walls. This signals there’s a leak in the tub seal, so you’ll need to replace the seal.
4. Look for cracks, wear or damage on the dishwasher or its gasket that can allow water to seep through.
5. Check the bellow or boot seal between the tub and cabinet for moisture or gaps. Faulty sealing here may result in water leaks that could trigger the E13 code.

READ MORE: How To Prevent And Remove Mold From Your Front-Load Washer

Step 2: Check the air bell’s operation

If no external tub leaks are visible, you’ll need to inspect the air bell system on the outside of the tub assembly.

The air bell attaches to the exterior base of the wash basket, and a plastic tube runs from the air bell to the external pressure sensor. This system allows air pressure within the air bell to be measured by the sensor. Air leaks anywhere in the system can cause E13 errors.

1. Check the air bell, plastic air hoses, and all fittings for cracks or damage.
2. Make sure the hose clamps are tight with no gaps.
3. Look for punctures in the hoses that could cause air leaks. Follow the entire air path to see if there are any leaks.
4. Tighten any loose hose clamps or fittings. If any parts are cracked or damaged, they will need to be replaced.

READ MORE: Washing Machine Won’t Drain: Top 6 Problems and Fixes for Top-Loading and Side-Loading Washers

Step 3: Check the pressure sensor

The pressure sensor monitors air pressure within the washtub air bell system and communicates this data to the main electronic control board. Given no other issues, a defective sensor is the likely cause for an E13 code.

1. Carefully inspect the plastic air hoses for pinhole leaks or cracks that could throw off air pressure readings.
2. Listen closely around the tub and air bell for any faint hissing noises that could indicate air leaks.
3. Sensor communication issues can also cause E13 errors. Make sure the wiring harness connector is firmly pushed into the electrical port on the pressure sensor. Remove and re-seat the connector if needed.
4. If no air leaks are found after inspection, the pressure sensor itself may be malfunctioning and requiring replacement. You can get a replacement sensor here.

Step 4: Test the washer

After you’ve made the necessary repairs or replacements, it’s time to test the washer.

1. Clear out any previous error code history so the control has a fresh start.
2. Run a diagnostic test cycle to make sure the washer is functioning.
3. Complete a test wash cycle with a small load of laundry and make sure the E13 error code doesn’t return.

More information

Thanks for reading! If you have any other appliance repair needs or projects, you can find more resources including our DIY blog at AppliancePartsPros.com. There, you can enter your model number to order the exact parts you need. Most orders arrive in two business days.

You can also reach our award-winning customer service team at 1-877-477-7278, chat with a pro on our website and watch thousands of free video tutorials on our YouTube channel.

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