How to Test and Replace a Samsung Dryer Drum Roller

Is your Samsung dryer making loud thumping or squeaking noises? The drum rollers might be worn out, causing the drum to spin unevenly. Whether you have a gas or electric model, we’ll show you how to test and replace the rollers so you can get your dryer running smoothly again.

If you need any replacement parts for your Samsung dryer, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

What you need

• Multimeter
• Phillips screwdriver
• 8mm wrench
• 17mm wrench

Safety tips

When working on any appliance, always keep safety first to avoid personal injury or damage to the appliance or its parts. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by eliminating any risk of electric shock. 
• If the appliance has recently been used, give it plenty of time to cool down before working on it. 
• Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
• Work in a well-lit area so you can see and access appliance parts.
• Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with wet hands. Make sure the work area is completely dry.
• Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
• Wear insulated work gloves to protect your hands from sharp metal parts and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
• Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.
• Consider wearing safety glasses and/or a dust mask when working with chemicals, dust, or a large amount of debris to prevent irritation or injury.
• Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.

How to test and replace the Samsung dryer’s drum roller

Here are the steps to access, test, remove, and replace the drum roller on a Samsung dryer, followed by reassembly instructions.

Access the drum roller

1. Disconnect power to the dryer by unplugging the power cord or turning off the circuit breaker.
2. Use a Phillips screwdriver to remove the two screws securing the top panel at the back of the dryer.
3. Slide the panel backward, lift it up, and set it aside.
4. Disconnect the wires behind the console on the right side.
5. Lift the console up and pull it away from the dryer.
6. Feed the wires through the top bracket and set the console aside.
7. Remove the two screws behind the door inside the lint trap area.
8. Remove four screws at the top of the front panel.
9. Slightly lift the front panel and rotate it forward.
10. Disconnect the door switch harness.
11. Completely remove the front panel and set it aside.

Remove additional components

1. Remove the lint filter and set it aside.
2. Unlatch the wire retainers from the wire harness.
3. Disconnect the wires from the drum lamp.
4. Use a Phillips screwdriver to remove the five screws from the top plate and set it aside.
5. Remove four Phillips screws securing the front bulkhead.
6. Disconnect the sensor bar wire connector.
7. Remove the screws securing the lint duct, pull the duct down, and set it aside.
8. Reach back and remove the belt from the idler pulley.
9. Lift the front bulkhead up and pull it forward.
10. Lift the drum off the rollers and set the bulkhead aside.
11. Remove the drum and belt and set them aside.

Test the drum rollers

1. Rotate each drum roller by hand.
2. If any roller does not move freely, it needs to be replaced.
3. If all rollers rotate smoothly, another issue may be causing the problem.

Remove the drum roller

1. Use an 8mm and 17mm wrench.
2. Place the 17mm wrench behind the bulkhead to hold the roller shaft nut in place.
3. Use the 8mm wrench to rotate the squared head of the roller shaft at the front.
4. Unscrew the roller shaft from the nut while holding the nut against the bulkhead.

Install the new drum roller

1. Thread the new roller shaft into the bulkhead and nut by hand until snug.
2. Use the 8mm wrench to tighten the roller shaft fully.

Reassemble the dryer

1. Install the drum and belt.
2. Secure the belt to the motor and idler pulley.
3. Place the front bulkhead back into position and secure it with the Phillips screws removed earlier.
4. Reconnect the sensor bar wires.
5. Reinstall the lint filter housing.
6. Reconnect the drum lamp wires.
7. Guide the front panel onto the bottom hinges.
8. Connect the door switch wires.
9. Rotate the front panel into place and secure it with the screws removed from behind the door and at the top.
10. Set the console in place and guide the wires through the top plate.
11. Push the console securely into position.
12. Reconnect the console wires.
13. Slide the top panel back onto the dryer and secure it with the final set of screws.
14. Plug the dryer back in or turn the breaker back on.

Find more DIY resources

Thanks for reading! We hope this guide helped you test and replace the drum roller in your Samsung dryer. 

If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We have over two million parts in stock and most orders arrive in two business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

While you’re waiting for your new part to arrive, you can explore our DIY blog and watch thousands of video tutorials on our YouTube channel.

Follow us on Facebook, X and Instagram to see our latest repair guides!