How to test the ice dispenser drive drum on a Frigidaire refrigerator

If your Frigidaire refrigerator isn’t dispensing ice, the problem may be with the drive drum. This part is responsible for rotating the ice bucket to deliver ice to the dispenser.. 

Before you call for a repair technician, you can quickly test the part yourself to determine if it’s the source of the issue. By following the steps outlined in this guide, you’ll have the knowledge to troubleshoot the problem and get your refrigerator back up and running.

If you find out that you need a replacement part for your refrigerator, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The testing information provided in this article is based on model number FRS6LF7FS4 and may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

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Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles.  
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.

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Testing process

1. Pull out the ice bin from the freezer compartment and empty the contents into a bag or container so you don’t lose any of the already made ice.
2. Locate the drive drum inside the freezer. This is the mechanism that pulls the ice from the bin and pushes it into the crusher/chute.
3. Inspect the drive drum closely for any signs of damage, cracks, debris or other issues.
4. Look for anything that could be preventing it from properly grabbing and moving the ice.
5. If the drive drum is damaged or not functioning properly, it will need to be replaced.
6. Disconnect any wiring or other connections to the drive drum assembly.
7. Remove the screws or other fasteners holding the drive drum in place and carefully pull it out.
8. Install the new replacement drive drum, reconnect any wiring, and secure it back into place.
9. Replace the ice bin back into the freezer compartment, making sure it is seated properly.
10. Check to see if the ice dispenser is now working properly. If not, there may be another issue that needs to be diagnosed.

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Additional information

Thank you for reading! We hope this guide helped you get your Frigidaire refrigerator working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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