How to troubleshoot & fix Whirlpool washer error code F1E2

Encountering the F1E2 error code can be frustrating, but troubleshooting and fixing the error yourself can save you a lot of time and money. Follow the steps in this guide to get your Whirlpool washer back to work.

If you find out that you need any replacement parts for your Whirlpool washer while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

Disclaimer: The error code information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.

What does the F1E2 error code mean?

The F1E2 code is a motor control error and can have a few potential causes. There could be a malfunctioning motor or a problem with the control board itself, such as damage or a loose connection. In some cases, the issue may be a combination of both motor and control board issues.

When this fault code appears, the washer may not start or run incomplete cycles.

Read more: How to Decide What Water Temperature to Use for Laundry

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
• If the appliance has recently been used, give it plenty of time to cool down before working on it.
• Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.
• Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
• Work in a well-lit area so you can see and access appliance parts.
• Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with wet hands. Make sure the work area is completely dry.
• Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
• Wear insulated work gloves to protect your hands from sharp metal parts and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
• Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.

Read more: 5 Ways To Keep Your Clothes Washer In Great Shape

How to troubleshoot the F1E2 error code

Ready? Roll up your sleeves and tackle the F1E2 error with these troubleshooting steps.

Step 1: Power cycle the washer

1. Unplug your washer from the power outlet.
2. Leave the washer unplugged for 2-3 minutes.
3. Plug the washer back in and turn it on.
4. Check if the error code has cleared. If the code reappears, proceed to the next step.

Step 2: Check the motor connections

1. Find the motor assembly, which is usually positioned at the bottom or back of the washer.
2. Carefully remove any panels or covers preventing access to the motor.
3. Inspect the motor connections for any loose or damaged wires. If you find any loose connections, reconnect them. If the wiring is damaged, replace it.

If the wiring looks good, move on to the next step.

Step 3: Test the motor windings

1. Set your multimeter to measure resistance (Ω).
2. Find the motor’s wiring harness and disconnect it from the motor.
3. Touch the multimeter probes to the appropriate motor terminals, as indicated by the wiring diagram or technical sheet.
4. Check the multimeter reading. If the resistance falls within the acceptable range on the technical sheet, then the motor windings are good. If the resistance is out of range, then the motor is faulty and needs to be replaced.

Step 4: Test the motor control board

LIVE VOLTAGE WARNING: For this test, the washer needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don’t ever test live voltage if you’re uncomfortable using a multimeter.

1. Make sure the washer is unplugged.
2. Find the control board and inspect it for any loose connections or signs of damage, such as burn spots or melted solder joints. If you find any damage, replace the board.
3. If the board looks good, plug your washer in.
4. Set your multimeter to measure voltage (AC or DC, depending on your model).
5. Find the appropriate points to test on the control board. You may need to refer to the wiring diagram or technical sheet for this information.
6. Use the meter probes to measure the voltage at the designated points on the control board.
7. Check the meter reading. Compare the measured voltage with the acceptable values specified in the washer’s technical sheet. If the voltage is significantly different or absent, you’ll need to replace the control board.

Read more: Grinding noise in a front-load washer: A troubleshooting guide

Additional information

Thank you for reading! We hope this guide helped you get your Whirlpool washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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