Troubleshooting error code 4E on a Samsung top load washer

Is your Samsung top load washer displaying the error code 4E? Don’t worry, we’ve got you covered. This is a troubleshooting problem that you can fix yourself without the need for a costly service call, and we’re here to help!

If you find out that you need any replacement parts for your appliance while you’re troubleshooting, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The error code information provided in this article may not apply to your specific appliance model. The disassembly information is based on models starting with WA45H7 and WA422P.  

What does the error code mean?

The “4E” error code on a Samsung top load washer indicates a problem with the water supply to the machine. This error code means that the washer is not receiving the necessary amount of water to start a wash cycle. The error could be caused by issues with the incoming water lines, such as blockages, damage, or frozen water, as well as problems with the water inlet valve or the control board.

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance.
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury.
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it.
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts.

Read more: How To Use An Agitator Repair Kit for Your Washing Machine

Tools and materials needed

• Multimeter
• Screwdrivers
• 10mm and 17mm nut drivers
• Pliers

Read more: 5 Ways To Keep Your Clothes Washer In Great Shape

Troubleshooting steps

Check the incoming water supply

1. Remove the fill hoses connected to the water valve.
2. Inspect the hoses for any damage or blockages, including frozen water lines.
3. Clear any obstructions or replace the fill hoses if necessary.

Check the inlet filters

1. Locate the hot and cold inlet filters on the water valve with the hoses removed.
2. Inspect the filters for any debris or deposits that may be preventing water flow into the valve.
3. Clean the filters or replace the entire valve assembly if the filters are damaged.

Watch how to access and replace the water inlet valve here: How To: Samsung Water Inlet Valve 

Check the wiring

1. Remove the 6 screws holding the control panel assembly on the back of the washer and lift the control panel upward.
2. If the panel is difficult to lift, use a flathead screwdriver to disengage the left and right hooks, being careful not to damage them.
3. Inspect the wiring connections to the water valve for any damage or loose connections.
4. Reseat any loose connections.

Inspect the water inlet valve

1. Check the hoses from the water valve to the dispenser for any blockages or damage.
2. Clear any obstructions or replace the hoses if necessary.
3. Check for any visible damage to the water inlet valve.
4. If the water inlet valve or its terminals are broken, replace the valve or the wiring harness.

Test the water inlet valve

LIVE VOLTAGE WARNING: For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don’t ever test live voltage if you’re uncomfortable using a multimeter.

1. Measure the resistance of the water supply valve using a multimeter.
2. The resistance should be between 0.9KΩ to 1.1KΩ between the terminals of the water supply valve.
3. Check for 120V AC voltage supply to the water valve from the control board.
4. If the valve tests okay but the error code returns or there is no voltage to the valve from the board, replace the control board (PCB).

Read more: Seven Steps to Master Your Laundry Day: A Complete Guide

Additional information

Thank you for reading! We hope this guide helped you get your Samsung washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos.

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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