Troubleshooting Whirlpool washer error code F7E1

If you’ve encountered the F7E1 error code on your Whirlpool washer, you’ve come to the right place. In the following sections, we will guide you through the troubleshooting process, helping you overcome this obstacle and restore your washer to its optimal performance.

By understanding the significance of the fault code and following the troubleshooting steps, you’ll be well-equipped to tackle the issue. So let’s get started and get your Whirlpool top load washer back to efficiently cleaning your laundry!

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

If you need any replacement parts for your Whirlpool washer, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

What the error code means

The F7E1 error code indicates a loss of power during the spin cycle of the washing machine. This fault is displayed when the power is interrupted while the washer basket is spinning.

When this error occurs, the washing machine will automatically pause the cycle for 5 minutes. This is a safety measure to allow the spinning basket to come to a complete stop before the cycle can resume. The pause gives the basket time to slow down and stop turning to prevent potential damage or safety issues.

After the 5 minute pause, the washing machine should be able to resume the cycle from where it left off, provided power has been restored. However, if the power loss was extended or there are other issues, the washing machine may not be able to continue the cycle successfully.

If the error persists or the washer is unable to resume the cycle, it may indicate a more serious problem with the power supply, wiring, or control board. 

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Turn off the water supply at the outlet before beginning repairs to any appliance parts that hold water. Have towels ready for any residual water in the system when removing parts. 
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Don’t test wiring with a multimeter for live voltage if you’re unfamiliar with how to prevent short circuiting when testing. 
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.

Troubleshooting steps

LIVE VOLTAGE WARNING: For this test, the appliance needs to be plugged in and powered on. Please be very careful to protect yourself from electric shock, which has the potential to cause serious injuries. Don’t ever test live voltage if you’re uncomfortable using a multimeter.

1. Use a voltmeter to verify that the wall outlet the washing machine is plugged into is providing 120 VAC
2. Check that the circuit breaker has not tripped.
3. Unplug the washing machine from the wall outlet or disconnect power at the circuit breaker.
4. Remove the console or control panel to access the main control board.
5. Verify that all the connectors are pushed in completely and seated properly in the main control board. Check for any corrosion on the board or wiring and check for any damage to the board. 
6. Plug the washing machine back into the wall outlet or restore power at the circuit breaker.
7. Check if there is an LED flashing or illuminated steady on the control board.
8. If the LED is flashing, the control is detecting the correct incoming line voltage and the processor is functioning.
9. If the LED is off or on steady, it indicates a control board problem.
10. Check for 120 VAC at the main control by setting a voltmeter to AC and connect the black probe to J12-3 (Neutral) and the red probe to J12-1 (L1) on the main control board.
11. Verify that 120 VAC is present. If not, check the AC power cord for continuity.
12. If the voltage is present but the LED is not flashing, the main control board is faulty and needs to be replaced.

Additional information

Thank you for reading! We hope this guide helped you get your Whirlpool washer working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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