How to replace GE fridge dispenser arm kit WR49X10228


Steven E / Thursday March 21, 2024


Frustrated with your GE refrigerator not dispensing ice or water properly? You might be dealing with a faulty dispenser arm kit, a common issue but luckily an easy fix you can tackle yourself. Dive into our straightforward guide below, complete with a how-to video, and restore your fridge’s functionality in no time!

Replacing the dispenser arm kit in your GE refrigerator with French doors is an easy DIY repair that you can tackle in about an hour. You might need to swap out this kit if ice or water isn’t dispensing correctly from your fridge.

The dispenser arm kit contains the mounting bracket, dispenser arm, and ice funnel that sit inside the dispenser compartment.

You can find a replacement dispenser arm kit here. If you need other replacement parts for your GE refrigerator, just enter your model number at AppliancePartsPros.com to find them. It’s that easy! Most orders arrive in just two business days, and we have thousands of guides to show you how to install your new parts.

Watch the full repair here

When to replace the dispenser arm kit

Regular use over time, cold temperatures and mineral deposits can all play a part in the mechanical failure of the dispenser arm kit.
You may have a problematic refrigerator dispenser arm kit if:

  • Ice or water is dispensing slower than normal or in inconsistent amounts
  • The dispenser is experiencing blockages
  • Leaks or drips are showing up around the dispenser tap area

What you’ll need

  • Putty knife
  • Torx T20 screwdriver
  • Phillips head screwdriver
  • Small flathead screwdriver
  • Replacement dispenser arm kit WR49X10228 (make sure it’s compatible with your specific model before installing)

Keep safety first

When working on any appliance, always keep safety first to avoid personal injury or damage to the appliance or parts. Here are some safety tips to keep in mind:

  • Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock.
  • Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.
  • If the appliance has recently been used, give it plenty of time to cool down before working on it.
  • Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
  • Work in a well-lit area so you can clearly see and access appliance parts.
  • Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
  • Never work on internal parts with wet hands. Make sure the work area is completely dry.
  • Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part.
  • Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
  • Wear insulated work gloves to protect your hands from sharp metal parts and debris.

How to replace the dispenser arm kit

Step 1 – Remove the control panel

  1. Unplug the refrigerator and disconnect it from the water supply.
  2. To access the dispenser arm, pry off the touch control panel on the dispenser.
  3. Find the two small holes on the underside edge of the control panel that contain locking pins. Insert a flat tool like a T20 screwdriver into each hole and push up gently on the pins.
  4. Slide the putty knife into the seam between the control panel and the dispenser housing and slowly pry the panel away. Take care not to bend or crack the panel.
  5. Disconnect the three wire plugs on the back of the control panel.
  6. Use a small flat screwdriver to gently pry the plugs off their terminals.
  7. Set the control panel aside in a safe place.

Step 2 – Remove the old dispenser arm

  1. Use a Phillips head screwdriver to remove the four screws, one in each corner of the bracket.
  2. Carefully slide out the entire dispenser arm assembly, including the bracket, arm, and funnel. Don’t tug on any wires.
  3. Examine the water tube and ice chute for any dirt, grime, or clogs, and clean them if needed.

Step 3 – Disassemble the old dispenser arm

  1. Take photos of the original setup before disassembling, as this will make installing the new kit easier.
  2. Use a small flathead screwdriver to disconnect any wire terminals or lightbulb sockets.
  3. Remove clips, springs, and switches by pressing down on retaining tabs.
  4. Slide the dispenser arm out of the hinges and bracket.
  5. Set aside any salvageable parts like lightbulbs and retain any screws or fasteners.

Step 4 – Assemble the new dispenser arm

Refer to the photos you took earlier for positioning the parts as needed.

  1. Attach the new spring to the funnel and dispenser arm.
  2. Insert the wiring harness into the bracket.
  3. Press the lightbulb socket and shield into the retaining clips.
  4. Install the new dispenser switch with the provided screw.
  5. Check that all the parts are securely fastened.

Step 5 – Install the new dispenser arm

  1. Slide the water nozzle on the new dispenser arm into the slot in the dispenser housing.
  2. Replace the four screws to secure the bracket tightly.
  3. Reconnect the wire plugs to the control panel and snap it back into place, top edge first.
  4. Press firmly on the edges to engage the locking tabs.

Final steps

  1. Plug your fridge back in and reconnect it to the water supply.
  2. Allow a few hours for the refrigerator to reach normal operating temperature and make ice.
  3. Test the dispenser for ice and water.

More information

We hope this guide helped you replace the dispenser arm kit in your GE refrigerator.

If you still need some replacement parts, grab your model number and head over to AppliancePartsPros.com. We offer over 2 million parts and most orders arrive in 2-3 business days. If you need some help with finding the right part or placing an order, you can contact our team at 1 (877) 477-7278.

While you’re waiting for your new part to arrive, you can explore our DIY blog and watch thousands of video tutorials on our YouTube channel. We can also help you troubleshoot common fridge problems here. 

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