Replacing Samsung Washer Tub to Pump Hose DC97-17345B

Is your Samsung washer leaving puddles on the floor or struggling to drain properly? A cracked, clogged, or loose tub to pump hose could be the culprit, but don’t worry—replacing it is a simple DIY fix you can handle yourself. Follow along with our comprehensive guide, complete with a step-by-step how-to video, to tackle this common issue and get your washer back in top working condition.

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If your Samsung washer is leaking from the bottom or refusing to drain properly, there’s a good chance the tub to pump hose (part #DC97-17345B) is cracked, clogged, or loose. This flexible hose connects the outer tub to the drain pump, and it’s a common wear item over time. The good news? Replacing it is a straightforward fix you can do yourself. I’ll show you how to remove the old hose and install the new one, step by step.

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

How To: Samsung Washer Tub to Pump Hose DC97-17345B

Overview of the Repair

The tub to pump hose carries water from the bottom of the wash tub to the drain pump which pumps it out for the spin cycle. It’s made of durable plastic tubing with specially shaped end fittings that connect to the tub and pump.

Over time, the constant bending and vibration can cause the hose to crack or the fittings to loosen. This leads to leaks which can damage your floors or machine. Replacing this component requires disconnecting the old hose, and swapping in a new Samsung OEM part.

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Clear your workspace of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with bare wet hands. Make sure the work area is completely dry.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.

Parts and Tools Needed

Replacing the tub to pump the hose is a straightforward job. You’ll need:

• New Samsung drain hose – Part #DC97-17345B. Locate your model number to find the correct part for your unit.
• Phillips head screwdriver
• Pliers 
• Deep 10mm socket + ratchet 
• Gloves 
• Towels 

That covers the key steps and preparation needed for this repair. Now let’s go through the full hose replacement process from start to finish.

Removing the Old Tub to Pump Hose

1. Locate the panel on the lower backside of the machine. It will be secured with several screws.
2. Use a Phillips head screwdriver to fully remove all screws holding the panel in place. Set them aside.
3. Once unsecured, you can pull the panel away from the body of the washer. Lift up slightly to detach the top tabs first.
4. Maneuver the panel out and set it aside. Take care not to bend or damage it.
5. Place a few towels beneath the tub to pump connection point and drain pump to catch water.
6. Tilt the washing machine forward slightly. Allow several minutes for residual water to fully drain out.
7. Use the towels to soak up any collected water. Wring them out into a bucket as needed.
8. Locate the connection point on the pump outlet. Identify the spring hose clamp securing the hose end.
9. Use pliers to compress the metal clamp and slide it upward on the hose. This will release the tension.
10. While maintaining clamp pressure, firmly pull the hose end off of the drain pump outlet.
11. Allow the hose to hang down and keep the pump opening covered when detached.
12. Follow the hose upward to the tub connection point. Notice the plastic screw clamp securing it.
13. Since clearance is tight, you’ll need a deep 10mm socket with an extension bar to reach and loosen the clamp.
14. Turn the socket counter-clockwise to loosen the clamp. Unscrew but do not fully remove.
15. Once loose, you can pull firmly downward to detach the hose from the tub fitting.
16. With both ends detached, you can now remove the old tub to pump drain hose. Take note of how it was positioned for re-installation.

Installing the Replacement Samsung Hose

1. Examine your new hose and make sure it matches the original. The specialized end fittings should match up with the washer tub and drain pump.
2. Locate the hose clamps included with the new part. Slide them onto the hose ends but do not tighten yet.
3. Position the clamps so the screw mechanisms face outward for easier tightening when installed.
4. Lightly dampen the o-ring seals on the hose ends to allow easier insertion. Avoid excess lubrication.
5. Insert the tub end of the hose into the fitting at bottom of wash tub. make sure it is fully seated.
6. Orient the hose so it aligns properly with the drain pump location. Double check the fit.
7. Tighten the plastic screw clamp using the 10mm socket and ratchet. Be careful not to overtighten.
8. Insert the drain pump end of the hose fully into the pump outlet. make sure it is properly aligned.
9. Verify the o-ring seal is making consistent contact before locking it in place.
10. Slide the spring clamp downward over the connection point. Position below o-ring.
11. Use pliers to squeeze the clamp tightly closed. Check that the hose is held securely.
12. The hose routing matches the original and has no kinks or twists.
13. The o-ring seals are making consistent contact on both ends.
14. Each clamp is tightened securely and located below the o-rings.
15. Gently tug the hose in all directions to confirm it is locked in place and not loose.
16. If any leak or fit issue is found, diagnose the problem and re-seat connections as needed.

Completing the Tub to Pump Hose Replacement

1. With the new hose fully installed, carefully maneuver the access panel back into position on the rear of the washer.
2. Align the upper tabs into the slots first, then pivot the panel down flush to the body.
3. Replace all mounting screws using a Phillips head screwdriver. Do not over tighten.
4. Plug the power cord back into the grounded outlet.
5. Turn on both cold and hot water valves fully to feed the inlet hoses again.
6. Check for any leaks and tighten fittings if needed.
7. Run a complete test cycle on your Samsung washer. Use high spin speed.
8. Closely observe the tub to pump hose and all connection points.
9. Make sure there are no leaks or drainage issues throughout the cycle.
10. The washing machine should now drain and spin normally without issue.
11. If any problems arise, immediately turn off the machine and inspect for proper hose seating and clamp tightness. Adjust as needed until leak-free operation is restored.

Repair Complete!

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