Testing the receptacle on a GE range element that is not heating

Is your GE electric range leaving you in the cold because the surface elements won’t heat up? Don’t rush to call an expensive technician just yet! With our detailed guide and step-by-step how-to video, you’ll discover how easy it is to test and troubleshoot your element receptacles, potentially saving you time and money.

Looking for the right part? Enter your appliance model number below to find the exact match and get your appliance running like new again!

If your GE electric range surface elements aren’t heating, the problem may be with the element receptacles. These parts are responsible for providing a secure connection and delivering electrical current to the surface elements. Before you call for a repair technician, you can quickly test the part yourself to determine if it’s the source of the issue. By following the steps outlined in this guide, you’ll have the knowledge to troubleshoot the problem and get your range back up and running.

If you find out that you need any replacement parts for your appliance, you can enter your model number at AppliancePartsPros.com to order them. Most orders arrive in just two business days, and we have thousands of free guides to show you how to install your new parts.

The troubleshooting information provided in this article is based on model number 911.9342191 and may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

Watch here: How To Test A GE Electric Range Surface Element Receptacle

Tools and materials

• Phillips head screwdriver

The specific tools required may vary depending on the model of your appliance and the type of fasteners used on it.  

Read more:  6 safety tips for using an electric range

Safety precautions

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind: 

• Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of injury from electric shock.
• Wear insulated work gloves to protect your hands from sharp metal parts, pinching hazards and debris.
• Take your time and don’t rush while working to prevent accidents and personal injuries.
• Work in a well-lit area so you can clearly see and access the interior parts.
• Check your user manual to see if there are specific installation or safety instructions for your part or appliance. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause injury.
• Wear safety glasses when working with chemicals, dust or cleaning large debris to prevent injury. 
• If the appliance has recently been used, give it plenty of time for any heating parts to cool down before working on it. 
• Take pictures or make a note of wiring terminals or other connections before disconnecting to prevent any problems with reassembly.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.

Read more:  Electric Range Element Won’t Heat: Top 7 Reasons & Fixes

Testing steps

1. Turn off the circuit breaker supplying power to the electric range.
2. Unplug the power cord from the wall outlet.
3. Remove the surface element and drip pan to access the receptacle.
4. Use a Phillips head screwdriver to remove the single screw holding the receptacle in place.
5. Carefully inspect the inside of the receptacle plug. Look for any signs of burning, arcing, or other damage to the terminals where the surface element connects.
6. Examine the wiring connected to the receptacle. Check for any burn marks or other signs of damage to the wiring.
7. If you see any burned or pitted marks on the receptacle terminals or wiring, the receptacle will need to be replaced.
8. If the receptacle appears to be in good condition, with no visible damage, then the issue is likely not related to the receptacle itself.
9. If replacing the receptacle, also go ahead and replace the surface element, as the element terminals may have also been damaged by the same issue.
10. Once the new receptacle and element are installed, restore power to the range and test the surface element to ensure it is now heating properly.

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Additional information

Thank you for reading! We hope this guide helped you get your GE range working again.

If you have any other appliance repair needs or projects, don’t hesitate to explore our other troubleshooting guides and videos. 

If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.

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