How to fix an E11 error code on an Electrolux Washer error
Steven E / Tuesday November 21, 2023
Dealing with error codes on your washing machine can be frustrating. One common code on some Electrolux front-load washing machines is the E11 error, which indicates an issue with the washer’s fill time.
What an E11 error code means
An E11 error code signifies that the washer is taking too long to fill with water at the start of the wash cycle. This means the washer isn’t filling as quickly as it should be, triggering an error code to alert you to the problem.
There are a few reasons that can cause a long fill time:
- Issues with the water supply, including low-pressure or malfunctioning valves
- Clogged or restricted hoses and inlet screens
- Problems with the electronic water level sensor
- Malfunctions with the main control board
READ MORE: 5 Ways To Keep Your Clothes Washer In Great Shape
Disclaimer: The error code information provided in this article is based on general service manuals and may not apply to your specific appliance model. While we strive to offer helpful advice for DIY appliance repairs, variations in models and configurations can lead to differences in troubleshooting steps, error codes and part replacements. For the most accurate guidance, we strongly recommend consulting the technical sheet for your specific appliance model.
Step 1: Check the water supply and pressure
The first thing to check with an E11 error code is the water supply itself. This is often the most common cause behind longer normal fill times.
Start by making sure both the hot and cold water faucets are fully turned on and open. Kinked or twisted shut-off valves can restrict flow, so double-check that the valves are open completely.
Check the water pressure by running a faucet near the washer. Water pressure must be between 30-120 PSI for proper washer operation. Avoid using other water outlets elsewhere in the home while the machine is filling, as this can drop pressure on the washer.
Inspect the inlet hoses themselves for any kinks or tight bends. Hoses can get pinched behind the washer, affecting water flow. Make sure they have smooth bends and are not flattened or crimped.
Finally, check the inlet screens on the washer’s water valves. Turn off the water supply and disconnect the hoses. Inspect the screen mesh on the inlet valves inside the washer. Clean out any debris, and rinse the screens under water to remove buildup. Clogged debris here is another common reason for slow fill times.
Step 2: Check the water inlet valves
With water pressure and supply checked, next, we’ll verify the water inlet valve assembly itself. This component uses solenoid valves to open the hot and cold water lines when activated.
First, unplug the washer to cut power. Then disconnect the inlet hoses from the back and inspect the inlet valve screens again, following the steps above. While the hoses are off, turn the water back on and check for any leaks at the inlet valves themselves. Tighten fittings if needed to stop leaks.
Make sure the wiring harness connectors are firmly pushed into the electrical connection points on the inlet valve solenoids. Check for any damaged or loose wires. Proper electrical signals are needed to trigger the valves to open.
If the valve needs to be replaced, make sure to verify you are purchasing the correct one for your specific model by clicking here.
Step 3: Check for draining issues
Another cause of the E11 error happens if there is a problem with the unit fully draining as it begins to fill. Make sure the drain hose is as straight as possible, without any kinks that could obstruct water flow.
Also verify that the drain hose outlet is positioned properly, no more than 8 feet above the floor. A high drain outlet or clogged standpipe could prevent the washer from draining quickly, indirectly extending the fill time.
Step 4: Test the inlet valve solenoids
If the valves show no visible issues, the next step is to check the solenoids themselves using a multimeter. The solenoids operate the mechanical valves when energized.
Disconnect the wiring harness from each solenoid. Then set the multimeter to measure resistance in ohms. Place the probes on the solenoid electrical posts. Resistance should measure around 800 ohms (±7%).
If the solenoids test outside of this resistance range, the inlet valve assembly will need to be replaced. This should resolve the E11 error code.
READ MORE: How To Use A Multimeter To Check Appliance Parts
Step 5: Test the water level sensor
The water level sensor monitors fill levels and gives feedback to the control board. If this part is malfunctioning, this can potentially be another cause of the E11 code.
Check that the plastic air tube running from the sensor is clear and free of kinks. This allows air pressure to be detected properly. Make sure the tube has no water buildup that could potentially freeze in cold temperatures.
Inspect the wiring harness connector to ensure it’s firmly pushed into the sensor. Remove and reseat the connection if there’s any doubt. Any miscommunications of the sensor can delay fill time.
If the connections check out, replace the pressure sensor switch with a switch that is compatible with your specific model of washer.
To purchase a new OEM replacement switch click here.
Step 6: Replace the main control board
If all other parts are tested and functioning properly but the error persists, the main control board may need to be replaced. Like any electronic part, control boards can fail.
Make this the last step in the process, after checking the fill valves, drain system and sensors are not the cause. But if the E11 remains after those checks, the board will need to be replaced.
To purchase a new OEM replacement board click here.
Step 7: Retest After making repairs
Once repairs are complete, always retest the washer. Clear any error code history so the control starts fresh. Run a diagnostic test cycle to check fill and drain times.
Then complete a full normal wash cycle with a typical load. Make sure it fills properly and the E11 code does not come back. Confirm the repair was successful.
More information
Thank you for reading! We hope you found this information useful to get your washer working again.
If you have any other appliance repair needs or projects, don’t hesitate to explore our thousands of free videos and troubleshooting guides available. If you need replacement parts or some extra help with ordering them, grab your model number and head over to AppliancePartsPros.com, where you can chat with a pro, read our DIY blog and more.
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With nearly a decade of experience in providing top-notch customer service regarding appliance parts and repair, Steven enjoys sharing practical advice, troubleshooting tips, and interesting information to help readers stay informed.