How to replace GE range control board WB27K10355


Samantha Bullington / Wednesday November 1, 2023


Is your GE range acting up, with a finicky oven or unresponsive controls? The problem might just be the electronic control board, the brain behind your appliance’s vital functions. Learn how to diagnose and replace it yourself with our step-by-step guide, and watch the easy-to-follow how-to video below to ensure your kitchen is running smoothly once again!

The electronic control board in a GE range serves as the central command center and is responsible for regulating temperature, timing, and other crucial functions. Like any electronic component, the control board can develop issues over time that may impact its performance and require replacement.

If the board fails or malfunctions, it can lead to problems ranging from the oven not heating to loss of clock/timer functionality. Before you replace the board, you’ll need to diagnose the specific problem by testing it.

While we’re focusing on a GE model in this guide, the control board replacement process is similar on other models like Whirlpool, Frigidaire, and Kenmore. 

If you need a replacement control board, grab your model number from your GE range and head over to AppliancePartsPros.com to order one. You can order control board WB27K10355 here.

Watch: How to replace Ge range control board

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

When to replace the control board

The most common symptoms of a failing control board in a GE range include:

  • Display malfunctions
  • Individual oven burners like bake or broil that aren’t working 
  • Unresponsive controls
  • A display showing error codes or flashing strange numbers
  • A clock/timer won’t keep the correct time
  • Multiple oven modes that stop functioning

If more than one range feature is malfunctioning and resetting or power cycling doesn’t fix it, the control board is likely the problem. 

Read More: Why It’s Best to Choose OEM Over Aftermarket Parts for Appliance Repairs

electric range in modern kitchen with elements glowing red and steam rising above

What you need

  • 1/4-inch nut driver
  • Torque 15 screwdriver
  • Phillips and flat-blade screwdrivers
  • Side cutters
  • Plastic putty knife
  • Zip tie
  • Heat gun
  • New electronic control board WB27K10355

Read More: My part is no longer available! What do I do now?

Safety precautions

When working on any appliance, always keep safety first to avoid personal injury or damage to the appliance or parts. Here are some safety tips to keep in mind: 

  • Always power off and unplug your appliance or switch off the circuit breaker before attempting any maintenance or replacement work. This keeps you safe by preventing any risk of electric shock. 
  • If the appliance has recently been used, give it plenty of time to cool down before working on it. 
  • Take your time and don’t rush while working to prevent accidents and personal injuries.
  • Work in a well-lit area so you can clearly see and access appliance parts.
  • Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
  • Never work on internal parts with wet hands. Make sure the work area is completely dry.
  • Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part. 
  • Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
  • Wear insulated work gloves to protect your hands from sharp metal parts and debris.
  • When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
  • Consider wearing safety glasses and/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.

How to replace the board

Before you start, make sure you have a replacement board that’s specifically designed for your model range. 

    1. Disconnect the range from the power source by unplugging it or switching off the circuit breaker.
    2. Use the 1/4-inch nut driver and torque 15 screwdriver to remove the screws securing the facia panel. 
    3. Gently pull the panel away from the range to expose the control board. This will give you clear access to the control board.
    4. Document the wire connections either by taking clear photos or making detailed notes. This will help you reconnect the wires correctly later on.
    5. Use the flat-blade screwdriver to disconnect the wiring from the control board.
    6. If any screws are holding the control board in place, remove them. 
    7. Gently pull out the old control board from its housing.
    8. Find the overlay graphic. It’s typically located on top of the control board and displays the various cooking functions and settings.
    9. Use a mild cleaning solution and a soft cloth to remove any dirt or residue from the overlay, then thoroughly dry it.
    10. Use a putty knife to carefully pry off the overlay graphic from the old control board. Take your time to avoid damaging the overlay during this process, as it will be transferred to the new control board.
    11. Carefully align and place the overlay on the corresponding area on the new control board. This lets the new control board retain the same user interface and functions as the original one.
    12. Slide the new control board into the housing. Make sure it’s properly aligned and securely seated.
    13. If there were any screws removed in the previous steps, reattach them to hold the new control board in place. 
    14. Reference the pictures or notes you took earlier to reconnect the wiring harnesses to their appropriate connectors on the control board. Take your time to make sure that each wire is connected correctly and securely.
    15. Carefully position the back panel back onto the range and align it with the screw holes.
    16. Use the screws you removed earlier to secure the facia panel. Double-check that all screws are tightened, but be careful not to overtighten them.
    17. Plug the range back into the power source.

Read More: Cooking Efficiently in Your Oven

How to test the range 

After installing the new control board, you should thoroughly test all range functions to make sure everything is operating right before you start cooking. You can address minor issues like oven calibration by running a few test cycles.

  • Check the oven heat to set temperatures
  • Make sure the broil, convection, and bake modes work correctly
  • Confirm that the cooktop burners ignite and adjust the heat
  • Check that the clock maintains the correct time when it’s powered off
  • Monitor the new control board for any signs of overheating
  • Allow the oven to fully preheat and calibrate before cooking

Read More: 5 Common Mistakes That Shorten The Lifespan Of Appliances

More information

Thanks for reading! We hope this article helped you get your GE range working again.

If you still need control board WB27K10355, you can order it here.

Head over to AppliancePartsPros.com for all your other appliance repair needs or projects. There, you can use your model number to search for and order parts, which usually arrive within two business days. 

We also have thousands of free videos, troubleshooting guides, tech support, and more to help you get the job done.  

Be sure to subscribe to us on YouTube and follow us on Facebook, Twitter, and Instagram!

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