How to Test and Fix Whirlpool Washer Main Control W11553797

Washer acting up with random stops, error codes, or refusing to start? If you own a Whirlpool or Maytag model, the main control might be to blame. This component is the brain of your machine, and when it malfunctions, so does everything else. Before you call in the pros, let’s break down the signs that scream it’s time for a replacement.

If you need a main control W11553797 for your Whirlpool or Maytag washer, you can use your model number to find what you’re looking for at AppliancePartsPros.com. We also have thousands of free DIY troubleshooting and repair guides to help you fix your washer yourself.

The information in this article may not apply to your specific appliance model. We recommend consulting your manufacturer’s documentation or contact us with any questions.

What you need

• Multimeter
• Putty knife
• 1/4″ nut driver
• Flathead screwdriver

Safety tips

When working on any appliance, remember to keep safety first. Here are some tips to keep in mind:

• Always power off and unplug your appliance or switch off the circuit breaker before you attempt any maintenance or replacement work. This keeps you safe by eliminating any risk of electric shock. 
• If the appliance has recently been used, give it plenty of time to cool down before working on it. 
• Take your time while working to prevent accidents and personal injuries. Rushing is the enemy of precision.
• Work in a well-lit area so you can see and access appliance parts.
• Keep your workspace free of clutter and other obstacles. Keep children and pets away from the work area.
• Never work on internal parts with wet hands. Make sure the work area is completely dry.
• Check the user manual to see if there are specific installation or safety instructions related to your appliance or replacement part. 
• Be gentle when handling or removing parts. Excessive force might damage the appliance or cause personal injury.
• Wear insulated work gloves to protect your hands from sharp metal parts and debris.
• When working with wires, avoid touching any exposed wires or terminals. If you need to touch a wire, use a non-conductive tool or wear insulating gloves to prevent electrical shock.
• Always take photos or make a note of wiring terminals or other connections before disconnecting them to make reassembly easier.
• Don’t test live voltage with a multimeter if you’re unfamiliar with how to prevent short-circuiting.
• Consider wearing safety glasses and/or a dust mask when working with chemicals, dust or a large amount of debris to prevent irritation or injury.
• Turn off the water supply at the outlet before beginning repairs. Keep towels ready to catch any residual water in the system when removing parts.

How to test and replace the Whirlpool or Maytag washer’s main control

Below are the steps to access, remove, and replace the main control board in a Whirlpool or Maytag washer. Follow them carefully to complete the process safely and correctly.

Step 1. Access the main control

1. Unplug the washer from the electrical outlet.
2. Remove the two screws from the rear of the console.
3. Open the washer lid.
4. Use a putty knife to press back on one corner of the console to lift it slightly.
5. Insert the putty knife between the top panel and the console.
6. Push the putty knife toward the rear to disengage the clip holding the console.
7. Lift up on the console while keeping the putty knife in place.
8. Repeat the process on the other side to fully release the console.
9. Once the console is popped up, close the washer lid.
10. Tilt the console forward to access the main control board.

Step 2. Remove the main control

1. Turn off the water supply to the washer.
2. Take a picture of the wiring harness connections for reference.
3. Disconnect each of the wiring harness connectors from the main control board.
4. Disconnect the pressure hose from the control board.
5. Remove the screw securing the main control board to the washer.
6. Slide the main control board to the left to disengage it.
7. Lift the control board out of the washer.

Step 3. Install the new main control

1. Lower the new main control board onto the washer.
2. Slide the control board to the right to lock it into place.
3. Install the screw to secure the control board.
4. Reconnect all wiring harness connectors using the reference picture.
5. Reconnect the pressure hose to the control board.

Step 4. Reassemble the console

1. Flip the console back up into position.
2. Press down on the console until the clips snap into place.
3. Plug the washer back into the electrical outlet.
4. Verify that the washer powers up.
5. Do not unplug the washer or press any buttons for at least five minutes to allow communication with the user interface.
6. Reinstall the two screws at the rear of the console.
7. Turn the water supply back on.
8. Confirm that the washer is functioning correctly.

Stay connected

Thanks for reading! We hope this guide helped you test and swap out the main control in your Whirlpool or Maytag washer. If you still need a replacement part, just grab your model number and head to AppliancePartsPros.com, where we have over two million parts ready to ship. Most orders arrive in just two business days! For help tracking down the right part, give us a call at 1 (877) 477-7278. While you’re waiting, check out our DIY blog and explore our video tutorials on YouTube. Don’t forget to follow us on Facebook, X and Instagram for all the latest tips and repair guides!