Nona for Model Number Kenmore stove Model C880 63953932 Kenmore stove Model C880 63953932 Accidentally pressed clean button and heard a continual rachetting noise. After a few seconds, I quickly pressed the off button. Now, the oven door will not open even after several hours. The oven did not get warm. The oven was completely powered off for 20 minutes. The door remains locked.
Answer Nona, It sounds like the latch assembly is faulty and will need to be replaced. To open the door try to hit the self clean again and pull on the door. See if it starts to unlatch. IF not then you will need to get something between the door and cabinet to pull the latch assembly to open the door. Read More... Answered by AppliancePartsPros.com | Monday, May 13, 2013