Our Same Day Shipping Guarantee
We promise to ship your part on time. Order any part with the availability of "In Stock" before 4pm Eastern Time (1pm Pacific Time) and we'll ship it out on
the same day it was ordered (business days only, orders received on a Saturday, Sunday, or a national holiday will ship on the following business day). If we
fail to ship your in-stock part out on time, call us for a coupon, good for one year, worth 20% off your next order.
Shipping Options
We understand how critical it may be to get replacement parts to fix your broken appliance. Therefore, we offer expedited as well as standard shipping options
to addresses within the continental United States. (Alaska and Hawaii customers, please see below.):
Economy
Arrives in 5 - 14 business days.
Standard (fast)
Arrives in 3 - 6 business days. When we say ''fast'', we mean it! 91% of our Standard ground orders are delivered within 2 business days.
Two Day Delivery
In-stock orders placed before 4pm Eastern Time (1pm Pacific Time) will be delivered within two business days. In-stock orders placed after 4pm Eastern
Time will be delivered within three business days. Oversize and overweight items do not qualify. Business days are Monday through Friday.
Next Day Delivery
In-stock orders placed before 4pm Eastern Time (1pm Pacific Time) will be delivered on the next business day. In-stock orders placed after 4pm Eastern
Time will be delivered within two business days. Oversize and overweight items do not qualify. Business days are Monday through Friday.
In-stock portion of your order will be shipped as soon as possible from one of our Distribution Warehouses located throughout the United States (see
"Shipping of In-Stock Items" below). Out of stock items will be shipped when they become available (typically within 4-14 days).
Regardless of the number of shipments it takes to complete your order, you will be charged only ONCE for shipping and handling, for the entire order.
NOTE - We do not charge your credit card until your order is shipped.
Shipping Of In-stocks Items
In-stock items are shipped on the same day for orders received before 4pm Eastern Time (1pm Pacific Time). Orders received on a Saturday or a Sunday will be
shipped on the following Monday. Orders received on a national holiday will be shipped on the following business day.
Order Tracking
For your convenience, your order will be followed by two emails. You will receive an order confirmation email a few minutes after your order is placed. You will
also receive a shipping confirmation email along with your order tracking number as soon as the order is shipped. Please allow up to 24 hours from shipment date
for the order tracking information to appear in our Shippers system. You may also track your order by logging into your account on our site at
https://www.appliancepartspros.com/account.
Most orders are shipped using UPS or FedEx. Shipping price includes shipping and handling. Prices stated above are for shipping within Continental U.S. only.
Oversized Items
Additional shipping and handling charge may be required for oversized and overweight items, such as refrigerator door panels, washer tubs, dryer drums and other
extremely large items. In those cases the customer will be contacted and offered the choice of cancelling the order or paying the extra charge. Rest assured,
customers will not be charged any additional freight without their authorization.
Hazardous Materials
Due to shipper restrictions, we can only ship parts labeled as hazardous to locations within the contiguous U.S., and they must be shipped ground. If your order
has a part that is labeled as hazardous, it can only be shipped ground.
Shipping To P.O. Boxes
Orders going to P.O. Boxes are shipped via Fedex SmartPost for a flat fee of $9.95. You will receive a tracking number to track your shipment, but due to the
remote locations of some of these addresses, a delivery time cannot be promised. Due to shipping carrier restrictions, oversized and hazardous materials cannot
be shipped to these addresses.
Shipping To Alaska And Hawall
Orders going to Alaska and Hawaii are shipped via Economy to AK/HI for a flat fee of $19.95. You will receive a tracking number to track your shipment, but due
to the remote locations of some of these addresses, a delivery time cannot be promised. Due to shipping carrier restrictions, oversized and hazardous materials
cannot be shipped to these addresses.
Shipping To APO/FPO/DPO
Orders going to APO/FPO/DPO addresses are shipped via Fedex SmartPost for a flat fee of $9.95. You will receive a tracking number to track your shipment, but
due to the remote locations of some of these addresses, a delivery time cannot be promised. Due to shipping carrier restrictions, oversized and hazardous
materials cannot be shipped to these addresses.
International Shipping
AppliancePartsPros.com does not currently ship internationally.
While AppliancePartsPros.com strives to maintain up to date inventory, if a part is sold out prior to the warehouse pulling your order the part will be placed
on backorder.
We reserve the right to change our shipping rates and policies at any time.