Marie for Model Number 79573133410 Hi, My refrigerator is working fine but the freezer is not freezing. I performed the 3 stage tests from the board in the back. It seems like the compressor, the fan, and the air flow are all working OK. There are no error messages. There are no blinking lights on the board. The temperature in the freezer does go down to 28, but not lower. I checked the door seal and that is fine. I have reset the unit. I just can't seem to figure out what is wrong. Can you point me in the right direction?
Answer Marie, the freezer evaporator would need to be inspected for excessive frost. If the evaporator is not blocked up with ice, there is likely a sealed system failure and it would require an EPA-certified tech to diagnose and repair the specific failure. Read More... Answered by AppliancePartsPros.com | Saturday, April 20, 2024