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Customer Questions and Answers for User Interface by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18039966
Manufacturer Part Number: WP8564290

Questions & Answers

For Whirlpool User Interface (Part Number: OEM18039966)

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Answer

Hello Brain. F then 2 flashes when in: ? Diagnostic Test mode if a stuck key is detected. ? Standby mode if there is a user interface mismatch. This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test, page 2: ? None of the indicators light up ? No beep sound is heard ? Some buttons do not light indicators None of the indicators light up: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the P11 connector is inserted all the way into the machine/motor control. 2. Visually check that the user interface assembly is properly inserted in the console assembly. 3. If both visual checks pass, replace the user interface assembly. 4. Plug in washer or reconnect power. 5. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. 6. If indicators still do not light, the machine/motor control has failed: ? Unplug washer or disconnect power. ? Replace the machine/motor control assembly. ? Plug in washer or reconnect power. ? Activate the Console and Indicators Diagnostic Test mode, page 2 to verify repair. No beep sound is heard: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the P11 connector is inserted all the way into the machine/motor control. ? If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. 4. If replacing the user interface assembly failed: ? Unplug washer or disconnect power. ? Replace the machine/motor control assembly. ? Plug in washer or reconnect power. ? Activate the Console and Indicators Diagnostic Test mode, page 2 to verify repair. Some buttons do not light indicators: 1. Perform steps in Accessing & Removing the Electronic Assemblies, page 6 and visually check that the console electronics and housing assembly is properly inserted into the front console. ? If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Follow procedure under Activation of Console and Indicators Diagnostic Test mode, page 2 to verify repair. ACTIVATION OF MANUAL DIAGNOSTIC TEST MODE 1. Read and perform steps 1 and 2 under Activation of Automatic Diagnostic Test Mode, page 1, and press the same button once during the 5 second display time of the 88. NOTE: If the button is not pressed within 5 seconds, the Automatic test will start (after saved fault codes). 2. If done successfully, a single beep occurs and the two-digit display shows the User Interface ID# (08, 09, etc.) for 3 seconds, then displays 00 and the Add A Garment indicator LED flashes. See Diagnostic: Manual, below. DIAGNOSTIC: Manual Enter Manual Diagnostic test mode, above. Two-digit display shows 00, and Add A Garment indicator LED is flashing. NOTE: If there is no activity (button press, cycle select) within 5 minutes, the control automatically exits Diagnostic mode and enters standby mode.

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Answered by AppliancePartsPros.com   |   Tuesday, August 18, 2015

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