William R South Plainfield , NJ April 19, 2015 Appliance: Model 110.28972890 Agitator dogs were worn out I fixed it by removing the agitator and replacing the worn out dogs with the new ones. The ordering of the part and receiving the new part was very fast. Thank you for the fast service I received. The online video was a help. Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes