James V Canyon Country , CA November 08, 2015 Broken guide rail I'm a first time customer , this was a very simple repair for me this time . It was just a Guide rail replacement that took me about 10 min to do . It made it even easier for me by being able to get the replacement part from you guysright away ! I'm glad i found you guys on line ! I will keep you guys in mind for any future household appliance parts replacement needs I may have . Thank you very much ! James Velasquez Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes