After many attempts to properly read, the Whirlpool model number with any recorded Whirlpool model in your listings, I finally got a close line-up and entered symptoms, reviewed probable causes listed and ordered the recommended part. The How-To video on your site was somewhat useless, as the Whirlpool model number it was for, ED5VHEXVO09 control panel, even as listed, was structured significantly different than the actual structure within my fridge/freezer. After careful review of the video and the actual control structure on mine was consistent enough in concept that I was able to work out how to go about the removal of the old and installation of the new part. Although I worked on the change-out of the part over 2 days in my spare time, carefully reviewing the structural differences with the video, execution of the actual work took only about an hour of overall work time. The recommended part solved the problem immediately, but did require a fair amount of post-install adjustments to get the freezer and refrigerator temp settings at the desired operational levels. Very happy with the overall results & the service provided.