Lorraine J Forks , WA August 29, 2016 Appliance: Model ON THE INSIDE OF THE REFER A shelf was missing I looked on your website, found my kind of refer, scrolled around (I didn't know how to do it at first) then I discovered a drawing of the refer, and there was the shelf. It arrived in about three days. It fit. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes