Customer complained that the tub wouldn’t spin but agitator worked. This pointed to the clutch. After disassembly of the clutch and slider, I found the slider was damaged and the magnetic clutch had some gunk built up around the inside of the ring. I replaced both parts and everything works good. Here’s a tip: If the location of the machine requires you to tip it on its back instead of the front; I’d suggest taping the lid shut! I didn’t, and the lid flopped open and the glass came out of the frame! Luckily It didn’t break, but I had to spend an additional 10-15 minutes taking the lid apart and reassembling it!