Replaced Thermistor, had never worked on an appliance, the video appliance parts pros provided was awesome. Step by step, I would have never known how to get it apart. Video was instrumental. Project from A to Z took approx 25 min. Washer works perfectly. LG wanted $85 for the first 20 min then an extra charge for every min after. LG did not even tell me what was wrong, found the prob code on the Internet. Thank you Appliance Parts Pros for what you do. It was so simple with the video you provided. Jim