Well. Once I determined the problem wasn't a wayward sock in the pump, I again turned to Appliance Parts Pro to get what I needed. When the new pump arrived at my house in the usual, NEXT DAY time frame (for standard shipping price), I grabbed a couple of tools, drained the washer, took old the old pump, installed the new pump and WALLAH! The job was finished and everyone is happy again. It took longer to drain the washer tub than it took to install the pump. And, the folks at AppliancePartsPro.Com did another GREAT JOB of getting me what I needed with an EXCELLENT PRICE in an EXTREMELY TIMELY fashion. BIG THANKS to them.