Don H. April 16, 2020 for Model Number TFX22ZASMWH I replaced the defrost timer, defrost thermostat, and defrost heater. It has been 24 hours since the parts were replaced and the refrigerator is only at 40 degrees with the dial set at 8. I had unplugged the refrigerator prior to replacing parts to defrost coils. Not sure what else to check.
1 Answer Hello Don, You should remove the rear wall of the freezer compartment and make sure the frost did melt away. If not, the partially melted frost will turn into ice and the defrost circuit cannot handle this sort of build-up. If any frost or ice is still present on the evaporator coils, you should melt it away with a hairdryer or clothes steamer. This should restore operation by enabling the unit to properly circulate air within the unit. Read More...
Mike December 16, 2019 Do you have a video on how to replace WR9X499 cold control for Kenmore side by side refrigerator? Thanks
1 Answer Mike, There is not a video listed for this repair but maybe this part number WR9X489 video will get you there. Hope this helps. Read More...
David February 11, 2019 I've narrowed my refrigerator problem to part numbe WR09x10016 which is no longer available. WR9X499 looks just like it. What are the chances this would be a viable alternative? Thanks
1 Answer David, Unfortunately the cold control would not have a suitable replacement available. Read More...
John December 15, 2018 is there a replacement for wr9x588 ge refrigerator temp. control thermostat. Thanks, John
1 Answer Hello John, unfortunately the manufacturer has discontinued this part and they did not supply a suitable replacement to take it's place. Thanks! Read More...
Steve April 24, 2018 for Model Number GE Refrigerator Model ZISS48NCASS Can the WR9X499 for GE Refrigerator Thermostat Temperature Control be substituted for the GE Refrigerator Temperature Control Thermostat WR9X588 since that unit has been discontinued.Thanks so much
1 Answer Steve, With the cold control having been discontinued by the manufacturer there would be no suitable replacement available. Read More...
Carlos January 31, 2018 for Model Number TFX20SAXFWW Hi there, The freezer section seems to be fine, it still makes ice, the refrigerator side is not cold enough, regardless of the settings I've tried. Reading the answers to other people's problems, I removed the backpanel inside the freezer section to expose the coils, which were frozen from bottom to top. With the unit running I melted the ice on the coils thinking that if it is a defrosting issue, then the refrigerator temperature should improve until the coils froze again. To my surprise even before replacing the backpanel starting at the bottom the coils began to freeze again. I felt the dividing panel on refrigerator side and is cold to the touch. Condenser fan and Evaporator fan both run seemingly properly, lights go off, Gaskets are still flexible and appear to seat well against the unit body, Ran the fingers around the space between the door and the unit body didn't feel any drafts or coldness. The air blowing from the front bottom of he unit does not feel warm as I would have expected. Your guidance will be greatly appreacited. Thanks
1 Answer Carlos, You will want to test the defrost heater and defrost thermostat for continuity. If this checks ok the then the defrost timer will be the issue. The coils will start freezing up at the bottom while the unit is running and the evaporator should have an even frost pattern from top to bottom when the unit is running. Read More...
Stephen M November 07, 2017 for Model Number TFX20JRBBWH I had to replace the defrost thermostat and now the freezer freezes and the fridge side works but when it goes into defrost cycle the freezer gets up to about 95 degrees and the fridge side gets up to about 70. What else could be the problem.
1 Answer Stephen, It sounds like the unit is not coming out of the defrost cycle which would most likely be caused by a faulty defrost timer which would be part number WR9X489. Read More...
Sylvia G. October 23, 2017 for Model Number HSC574W Since I have only the one temperature dial in the refrigerator part of refrigerator/freezer, how do I know what temperature the freezer is at, and at what setting should it be set on? I have just defrosted the freezer by turning the whole thing off and turned it on again but am not sure what to put on the dial?
1 Answer Hello Sylvia, I'm sorry but we do not support this brand and have no access to the information on them. Thank you for your patience and understanding in this matter. Read More...
Btc August 12, 2017 for Model Number CF20W TFX20DA Hi. There is a sour/rotten odor coming from both the freezer and fridge in my GE side-by-side. I've cleaned out the inside, pulled it from the wall to see if anything was underneath (nothing) and removed the dust guard (not sure of the name- it's on the bottom front) and cleaned the dust out. Any suggestions to fix this issue? Does this model have a drip pan? Thanks in advance.
1 Answer Btc, There is a drain pan on the unit but should not cause the odor in both sections of the refrigerator. The drain pan appears to be close to the front of the unit. Read More...
Mark E September 03, 2015 for Model Number TFX25JRYFWW I have GE Fridge model TXF25JRYFWW. Needs a cold control switch. When I find the part on your site with my model number, it says discontinued. Actual part number is AP2061705.Can you please direct me to the correct part that cross references with my part ? its seems like a simple part that should have a compatible part. The price for other similar controls is reasonable and I'll buy it if I can just confirm that the two parts are compatible. ? The manufactures # is WR9X499 but for some reason I'm just not seeing the two parts referenced together as replacements ? Can you help a fella who's trying to save $200. :) Thanks.
1 Answer Mark, With the Cold control WR9X499 having been discontinued, we would not be able to advise on a compatible replacement. The manufacturer does not have a compatible replacement available. There may be a universal part out there but we do not have information as to what they would be as we only deal in OEM parts. Read More...