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Customer Questions and Answers for Refrigerator Control Board Box by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM20670687
Manufacturer Part Number: W11371382

Fixes refrigerator lights or compartments not working. This control board box houses the digital board that regulates all functions. Moderate difficulty repair.

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Questions & Answers

For Whirlpool Refrigerator Control Board Box (Part Number: OEM20670687)

1 Answer

Richard, the door switch W11384469 is located on the right refrigerator wall about halfway down and can potentially be stuck in the open contact position. This can be tested by unplugging the power cord and testing the switch for continuity when it is not being pressed. There should be continuity until it is pressed.

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Phelan for Model Number WRT518SZFM00

Hello. After a technician diagnosed the issue with my refrigerator not cooling as needing a new control board, I recently purchased and installed a new one (W11371382) on my Whirlpool refrigerator. The fridge and freezer are still not cooling enough and I've been told that perhaps I need to re-program the unit? Does anyone have experience with this or know if the fridge needs to be re-programmed? The model of the refrigerator is: WRT518SZFM00 thanks!

1 Answer

Hello Phelan, that the control board does not need to be programmed. If the fan motors and compressor are all running and the ref is not reaching correct temperatures usually this indicates a sealed system problem, and that usually is a freon leak.

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1 Answer

Phelan, We will need to have the model number to be able to assist with your question.

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1 Answer

Aleksey, the W11371382/W11223729 is the control box assembly it has no internal components included, it's a "cosmetic" part. The electronic control board, for the model number you supplied is W11105824/W11105824 Control, Electronic. Unfortunately, the part is presently out of stock. It will need yo be ordered from the manufacturer, this will add a few days to the delivery process, once you place the order for the part. Thanks,

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