Customer Questions and Answers for Electronic Control Board by Whirlpool

Hello Kevin, Since the fault code is for a communication error, all connections should be unplugged and reconnected one at a time and several times each. This way, if there is any corrosion on the connections, it will be scraped away. If this does not correct the issue, it is recommended next to verify correct polarity to the unit. If the 120Vac side and the neutral are reversed, it will cause issues with communication between the boards. Specifically, the tech sheet says this about the possible solutions to this problem: - Unplug washer or disconnect power. - Check that the power cord terminals are connected at the right position to the RFI filter (white-Neutral/ black-Line). - Make sure that the two ground switches are pressed correctly by the toe and rear panels. - Make sure that ground switches are installed correctly, are not broken, and that the green ground wires are connected correctly. - Make sure that both ground switches are not broken or scratched. - Make sure that all the ground harnesses (green wires) are connected correctly, and are not broken or with wires detached. - Make sure that all wire harness connections from the CCU (MI3 cavity), main Motor, and MCU are not broken or with wires detached, and that connector internal pins are visible. - Check for continuity from the MCU connector wires to CCU (MI3 cavity) connector. - If the continuity diagnosis failed, the Main Harness must be replaced. - Make sure that all the connectors are fully seated. - Check the drive system for any worn or failed components. - Plug in washer or reconnect power. - Verify the washer operation by running the Diagnostic Test cycle. - After the diagnostic test has finished, unplug washer or disconnect power and wait for 15 seconds. The correct part number for the electronic control for the model number you listed is WPW10525373. The part you were viewing is actually the user interface.