Customer Questions and Answers for Guide Roller Assembly by Ge

The Guide Roller Assembly is an OEM part for GE microwaves. It supports the turntable as it rotates, ensuring even cooking by allowing the turntable to move smoothly and consistently. This assembly typically includes the rollers and the frame that houses them, fitting securely at the bottom of the microwave cavity.

Common causes of a bad guide roller assembly include normal wear and tear, exposure to heavy loads, or accidental impacts.

Symptoms of a bad guide roller assembly include:

• The turntable not rotating or moving unevenly
• Unusual noises, such as grinding or clicking, during operation
• The turntable being off-balance or wobbling
• Difficulty in installing or removing the turntable

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.