Jdub305 for Model Number PGSS5RKZHSS Ice maker is not working. The temp in the fridge is 38F and bottom freezer is 0F. The ice room where the ice maker is located at is 30F which is not cold enough to make ice.There are 2 vents inside the fridge where air gets into the ice room. The bottom vent has cool air. The upper vent has no air and is hot by touching it. What would be the solution for this problem?
Answer Jdub305, With the issue of the ice compartment not getting cold enough. When you push the light switch on the unit the fan in the freezer that sends cold air to the ice room should come on. One of the vents should have cold air coming out and the other is the return. You will want to check to make sure that this fan is operational. If the fan is not functioning then test to see if it is getting power to it. If it is then the motor will need to be replaced. Read More... Answered by AppliancePartsPros.com | Friday, February 5, 2016