Customer Questions and Answers for Interface Disp Asm Bk by Ge

Steve, when the water dispenser is engaged, you should get 120v AC to the valve WR57X33326. If you are getting that voltage to the valve when the water dispenser is engaged, it is unlikely that the control board is the issue. You will want to verify that there is water getting to the valve, from there you will want to test the voltage. If there is voltage there but no water comes out, then you have a valve issue or a frozen water line. You will also want to test the icemaker by putting it into a forced harvest and testing to make sure that it sends 120v AC to the valve as well. The icemaker can be put into a forced harvest if you turn it off, wait 30 seconds, turn it back on and then press the bail arm in and release 5 times within a 15 second timeframe. If it does not send voltage to the valve, then you may have an icemaker issue [WR30X10093].